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“Lovely Service and delicious food”

Scotts Fish and Chips
Ranked #99 of 965 Restaurants in York
Certificate of Excellence
Price range: US$7 - US$26
Cuisines: British
More restaurant details
Restaurant details
Good for: Child-friendly, Groups, Local cuisine
Dining options: Lunch, After-hours, Breakfast, Dinner, Reservations, Takeout
Reviewed 24 October 2015

Popped by this chip shop when visiting the area. The girl serving was really welcoming and friendly and the food was great. Perfect portion size and not greasy at all. Will come back for sure!

Thank davehall88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JaneTony13, Owner at Scotts Fish and Chips, responded to this reviewResponded 25 October 2015

Hi and thanks for the review,
Really pleased you stopped off and access is very easy, with lots of parking.
We have restaurant and eat in area in the takeaway.
All orders cooked fresh, to ensure the highest quality. Flaky fish and crisp batter.
Customer is first for us and we aim to deliver great customer service at all times.
Come back soon.
Regards
Tony

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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377 - 381 of 782 reviews

Reviewed 23 October 2015

Th waiter came over took my order, I asked for the wi fi code and waited. I waited for about 15 minutes and reminded another waiter who gave me the relevant code . I waited for about 45 minutes and got Haddock instead of Cod. However the food when it arrived was first class. The waiting staff were all young boys with one new starter. They needed a senior or some one with experience that could have kept an eye on them . I have marked this high because of the quality of the fish and chips . it was absolutely divine.
They just need some training and be more attentive but I will be back some time .

    • Value
    • Service
    • Food
Thank gazzabrails
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JaneTony13, Owner at Scotts Fish and Chips, responded to this reviewResponded 24 October 2015

Hi and thanks for the review,
You must have called in last Saturday?
Due to holidays, we did have Tom and David on duty with new starter Jack. Apologies we didn't live up to your customer service expectations.
We do train staff and have a full induction program, with regular reviews to ensure all are up to the Scotts standard of 'Customer First".
Thanks for flagging this up.
Hope to see you back soon.
Regards
Tony

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Reviewed 21 October 2015

My wife and I and our 7 yr old son stopped off here whilst looking for something to eat whilst staying nearby. What a great find. Fish and chips cooked fresh. My wife and I had Haddock and chips whilst our son had cod bites and chips. He loved his cod bites and all three of us enjoyed the food whilst sitting outside in the evening sun. Give McDonalds next door a rest and try these great fish and chips. Recommended

Thank J0ckabr0ad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JaneTony13, Owner at Scotts Fish and Chips, responded to this reviewResponded 24 October 2015

Hello and thanks for the great comments,
All fish cooked fresh to order, ensuring highest quality. Who needs McDonalds?
You clearly took advantage of our eat in and outdoor seating area in the takeaway.
We also hav 110 seat in the restaurant for those who want to be served at the table.
Spread the word and come back soon.
Regards
Tony

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Reviewed 19 October 2015

We have visited this restaurant a number of times. The fish was dry and not up to their usual high standard. The service was good and these premises are very clean.

    • Value
    • Service
    • Food
Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JaneTony13, Owner at Scotts Fish and Chips, responded to this reviewResponded 24 October 2015

Hi David,
Thanks for the review and I'm sorry it wasn't entirely up to your expectations.
Pleased speak with the manager on the day if you have any issues, as we are keen to hear from customers and will do all we can to ensure you leave happy.
Hope to see you back soon.
Regards
Tony

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Reviewed 17 October 2015

Coming back from the coast & wanted a cup of tea; went into the restaurant looked at the menu and wow! A whole bunch of "Gluten Free" options, so a delight for those like my wife with Coeliacs disease. We ended up having with a full meal. Tom & Dave were really cheerful and couldn't have been more helpful; such a change from the usual attitude of staff in these roadside cafe's.
The food was excellent - simple but well cooked and served hot on warm plates.
Worth a visit even if you are not just passing. Better than the McDonalds next door.

    • Value
    • Service
    • Food
Thank JohnPShipley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JaneTony13, Owner at Scotts Fish and Chips, responded to this reviewResponded 19 October 2015

Hi John and thanks for the great comments.
Never been described as revelation before, but we like it.
We dip have proper battered fish n chips, gluten free available all day everyday and the range of GF dessert and other dishes has expanded with demand from customers.
Customers are No 1 to us and we listen and we put them first.
Quality and value for money, with smiley friendly service wraps it all up.
Spread the word and comeback soon.
Well done Tom & Dave.
Regards
Tony

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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