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“Not the best I've experienced”

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The Cellar Bar at The Grange Hotel
More restaurant details
Restaurant details
Good for: Local cuisine
Dining options: Reservations
Description: Please delete this page
Level 3 Contributor
15 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
“Not the best I've experienced”
Reviewed 18 February 2014 via mobile

Having decided to eat at the cellar bar/brasserie of the grange hotel me and my partner booked a table for 8:30......
A normal time in my eyes to eat a pleasant evening meal at a relaxed pace,
Unfortunately this went slightly wrong, as we was greeted by the manageress I presume she didn't cast a great first impression almost looking down at us for arriving at that time.
The service was extremely slow and almost of a lazy approach as we had been seated for around 30min before we was offered a drink? A further 25min before our food menus arrived and followed by an extra 10min wait for the drinks to actually arrive,
We struggled on the choices of food as we was told because you decided to book a late table (8:30)
They have lower amount of the options available.

And the manageress then had to back track on 4 out of our 5 options as they hadn't got any left.

Over all slightly a bad evening in an amazing hotel needs a little looking at on a personal vote

1 Thank Ross L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

31 reviews from our community

Visitor rating
Rating summary
Date | Rating
  • English first
  • Any
English first
Level 2 Contributor
5 reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
“trip to york”
Reviewed 25 January 2014

it was a fabulous stay with fabulous staff everything was superb and we will return again. the staff couldn't of been more pleasant and friendly

Visited January 2014
1 Thank steno101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 5 Contributor
44 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
“News years eve dinner”
Reviewed 1 January 2014 via mobile

I searched for hours trying to find the perfect restaurant to treat my partner. I pre paid the £90 and pre ordered our meal. On arrival we were impressed with the appearance of the hotel and the luxury in the drawing room and furnishing only to be slightly disappointed by the brasserie downstairs (no signage to the brasserie. The only signage was to the toilets). Although the restaurant atmosphere seemed relaxed I expected more for my £90, maybe table linen. We were seated to a pub table and asked to choose from the menu. I explained that we had pre-ordered but the waitress said they couldn't find our order. After re-ordering we waited no time at all before each course came out one after the other and we felt a bit rushed. We ordered the beef for our main course and realized we hadn't specified how we preferred it cooked but it was too late as it was in front of us within minutes of realizing. Mine came medium cooked but my partners was rare-blue with his plate swimming in blood. He ate it and didn't complain as he didn't want to seem ungrateful for the effort I had put in, I later found out. As it happens the beef was beautiful and full of flavour. Overall I felt that it was over priced, we were rushed and the restaurant/pub/brasserie/fine dining was very confusing

1 Thank Dawnus666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EasT Hampton, NY, USA
Level 3 Contributor
21 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“Nice ending to a perfect day in York.”
Reviewed 7 November 2013

Took a nice train ride from London, arrived in York to find this beautiful and cozy hotel. Perfect place and location to stay when in York.

  • Visited September 2013
    • Value
    • Atmosphere
    • Service
    • Food
Thank Whall52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 5 Contributor
66 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 64 helpful votes
“Nice meal.”
Reviewed 27 September 2013

My wife and I came here for an aniversary evening meal midweek September 2013. Believe the cellar bar is called the bunker, and you can see why because of the lay-out and decor. Unfortunately the first thing we noticed was a glass shelf above the bar that held drinking glasses and this was filthy, a bit of housekeeping needed there. The staff were all friendly and smiley, and attended to us without delay. We both had different 3 course meals. My wife had a chicken pate' for starter, and I had a scotch egg, but were good and tasty. For the mains she had seabass, and I had fish pie, again both were good, and sweets were parkin and cream (a bit like sticky toffee) for my wife, and rhubarb based cheesecake for me. All in all a very enjoyable meal, would recommend to others.

  • Visited September 2013
    • Value
    • Atmosphere
    • Service
    • Food
Thank NoggintheNogYork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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