We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The Grand Hotel & Spa
Nearby Hotels
US$142
US$115
Doubletree
View Deal
Certificate of Excellence
  • Restaurant
  • Room Service
US$128
US$116
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
Hilton York(York)
US$154
US$138
Booking.com
View Deal
  • Restaurant
  • Room Service
B+B York(York)(Great Value!)
US$91
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
York Marriott Hotel(York)(Great Value!)
US$93
Booking.com
View Deal
  • Free Parking
  • Pool
US$204
US$196
Hotels.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Middletons York(York)(Great Value!)
US$121
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
Holiday Inn York(York)(Great Value!)
US$99
US$91
Booking.com
View Deal
  • Free Parking
  • Restaurant
US$112
US$95
Expedia.com
View Deal
  • Free Wifi
  • Free Parking
US$114
US$99
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Reviews (4,302)
Filter reviews
4,302 results
Traveller rating
3,138
714
265
119
66
Traveller type
Time of year
LanguageAll languages
More languages
3,138
714
265
119
66
Show reviews that mention
All reviewscedar courtmolton brown toiletriesturn down servicestar hotellip balmdoor staffclassic roomexecutive roomunderfloor heatingon arrivaloriginal featuressteam roomcontinental breakfastamazing hotelbeautiful buildingtrain stationbirthday treat
FilterAll languages
Updating list...
3,621 - 3,626 of 4,302 reviews
Reviewed 5 May 2012

We had a very enjoyable one night stay at the hotel and were extremely impressed overall. As we were travelling by train the position of the hotel was ideal. The Hotel is in a beautiful spacious old building and we were pleasantly surprised with the size of our room. Lovely comfy bed, sitting area and great size bathroom. We had stayed at a 5* hotel in Edinburgh the previous day but our room at Cedar Court was far superior and at half the cost. All staff were extremely helpful and friendly. Little touches such as fresh milk for your tea, teapot to make it in, fresh coffee and filter were very welcome enabling you to have a decent "cuppa" in the comfort of your room.

Two small negatives, which had we been staying for longer, we would have raised. Firstly the room was a little drafty and cold when the curtains were open and secondly we were woken up at 7.30 by the sound of a delivery lorry reversing, that high pitch warning sound, at the back of the hotel where our room was situated.

Our only regret was the length of our stay as we wished we had been staying for longer.

  • Stayed: May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank lucindarose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mr_Graeme_Clark, Food & Beverage Operations Manager at The Grand Hotel & Spa, responded to this reviewResponded 6 May 2012

Dear Guest

Thank you for taking the time to write such a positive review following your recent stay with us.
I’m delighted you enjoyed your stay throughout, in particular your bedroom and the attentiveness of our professional and dedicated team.

I will be sure to pass on your other feedback to our Senior Management Team.
On behalf of myself and the rest of the team here at The Grand, we look forward to welcoming you back to us in the future.

Best Wishes
Graeme Clark

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 May 2012

Hi,

Last weekend we stayed in this beautiful hotel in York for a friends wedding. The reception and service throughout the day was faultless and the wedding experience was enjoyed by all that attended. Having never stayed in this hotel before I would thoroughly recommend it. Hotels are expensive in York as a rule yet by paying that little extra you really do feel like it is a different class to other high end chains. Huge rooms with elegant fixtures and fittings. A great treat for someone special.

  • Stayed: April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Weekendbreakjunky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mr_Graeme_Clark, Food & Beverage Operations Manager at The Grand Hotel & Spa, responded to this reviewResponded 6 May 2012

Dear Guest

Thank you for taking the time to write such a positive review following your recent stay with us.
I’m delighted you enjoyed your stay throughout, in particular your bedroom and the wedding celebration that you attended.

On behalf of myself and the rest of the team here at The Grand, we look forward to welcoming you back to us in the future.

Best Wishes
Graeme Clark

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 May 2012

We have just returned from an overnight stay at this hotel as a treat for my birthday ,the staff were very freindly and couldnt do enough for you ,our room was very comfortable with a very spacious bathroom . we used the spa and had a treatment each which we could not fault .the surroundings were amazing and again the girls in spa were first class . we only had our breakfast at hotel which was continental but offered everything you could possibly want . The hotel is an excellent location and only minutes walk from train station and the centre , Overall fantastic hotel with excellent staff and amenities , would definatly recomend it

  • Stayed: April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank ceri s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mr_Graeme_Clark, Food & Beverage Operations Manager at The Grand Hotel & Spa, responded to this reviewResponded 5 May 2012

Dear Guest

Thank you for taking the time to write such a positive review following your recent stay with us.
I’m delighted you enjoyed your stay throughout, in particular your bedroom, bathroom, breakfast and time spent having treatments in our Spa. I will be sure to pass on your kind words to our team.

On behalf of myself and the rest of the team here at The Grand, we look forward to welcoming you back to us in the future.

Best Wishes
Graeme Clark

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 May 2012 via mobile

What a lovely stay in York. The hotel couldn't do enough for us. Molton Brown products in bathroom that were replaced as soon as you had used them. Elegant room and bathroom, we were even upgraded to an execute suite on arrival. Didn't use the spa but I'm sure it would have been lovely. Lovely meal in restaurant although drinks were very expensive in bar but such a lovely setting while having a drink. Location was brilliant, short 5 min walk into York centre, shambles etc. Staff were lovely, always at your beck and call. Couldn't fault it, highly recommend.

  • Stayed: May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank LouJ82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mr_Graeme_Clark, Food & Beverage Operations Manager at The Grand Hotel & Spa, responded to this reviewResponded 5 May 2012

Dear Guest

Thank you for taking the time to write such a positive review following your recent stay with us.

I’m delighted you enjoyed your stay throughout, in particular your bedroom, bathroom and time spent in our Restaurant and Cocktail Bar.
We compare all of our beverage charges across the board regularly with other luxury hotels within the county and country to remain competitive. W e are a 5 star establishment so with that, the cost of implementing high service standards and quality is reflected in our prices.

On behalf of myself and the rest of the team here at The Grand, we look forward to welcoming you back to us in the future.

Best Wishes
Graeme Clark

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 May 2012

Myself and my partner stopped here as a birthday celebration, the building is beautiful and the bar area is truely stunning, The staff were extremely helpful and couldn't do enough for us. We didn't dine at the hotel as we were meeting friends in York but the menu looked wonderful and reasonably priced (£30 for T-bone steak). We came back to the bar area for drinks and although they are expensive (£10 a cocktail) I suppose this is what you would expect in a 5 star hotel.
The bedroom was hugh and the bed was massive...overall a very positive experience.

  • Stayed: April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Prickley B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mr_Graeme_Clark, Food & Beverage Operations Manager at The Grand Hotel & Spa, responded to this reviewResponded 5 May 2012

Dear Guest

Thank you for taking the time to write such a positive review following your recent stay with us.
I’m delighted you enjoyed your stay throughout, in particular your time spent in our Cocktail Bar. We have recently started a Cocktail of the month promotion. This month’s cocktail is Strawberry & Lychee Martini priced very reasonably at £8.50.

On behalf of myself and the rest of the team here at The Grand, we look forward to welcoming you back to us in the future.

Best Wishes
Graeme Clark

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews