I submitted a previous review for the cedar court, based on a cancellation of our room on their behalf. The review was on the experience.... Rather than the hotel. As a gesture if good will, or the problems at new year, cedar court offered us a complimentary room, at a date to suit us! We chose to visit for my birthday yesterday. It has to be said that cedar court went all out to restore our faith in their hotel. We were given a suite, rather than a room (which would have been enough of a gesture for us, having stayed before, we know the rooms are beautiful).... which was out of this world! They even left a birthday card in the room!! The service we received was 5 star! We enjoyed the spa facilities, which were wonderful and our faith was restored.
Cedar court didn't have to do this for us. My review was already out there and I couldn't take it back.... But they did, and more than made up for what happened. Thank you cedar court. 5 star indeed!
- Official Description (provided by the hotel):
- With stunning views of the Minster and the city’s ancient walls the Grand Hotel & Spa enjoys an enviable central location as York’s only five star hotel. Built in 1906 as one of the great railway buildings of York, the hotel’s graceful Edwardian architecture is complemented with fine dining and a luxurious spa complex that features an indoor pool and treatment rooms. All 107 guest rooms are individually designed and furnished to an extremely high specification, creating an indulgent yet unpretentious environment for both leisure and business travellers. And private dining facilities, an open air roof garden and elegant function rooms, provide a plethora of unique options for events and meetings. ... more less
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- Also Known As:
- Cedar Court Grand Hotel York
- Cedar Court Grand Hotel And Spa