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The Grand Hotel & Spa
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Reviews (4,349)
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3,170
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All reviewscedar courtmolton brown toiletriesturn down servicestar hotellip balmdoor staffclassic roomexecutive roomunderfloor heatingon arrivaloriginal featuressteam roomcontinental breakfastamazing hotelbeautiful buildingtrain stationbirthday treat
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2,632 - 2,637 of 4,349 reviews
Reviewed 27 February 2014

Our third visit to this excellent hotel and it keeps going up in our estimation. The grandeur of the building and the quality of the fixtures and fittings impress each time, as do the rooms, our Classic Double room provided a spacious and luxurious setting.
The staff are friendly and efficient, they see to it that they know your name, and that personal touch does add that little extra to the whole experience.
We had breakfast on the last two occasions and found it to be very good, the food and service exactly what you would expect from the Cedar Grand.
We absolutely love York, and this hotel, our aim is to return with more family members later this year. We cannot imagine staying anywhere else.

Room Tip: Have has rooms on the ground and third floor, could not fault any of them for comfort and quiet.
  • Stayed: February 2014, travelled as a couple
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Thank hornsdn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 February 2014

We visited for my husbands birthday. It's a lively building and the rooms are beautiful. We had a classic room, which was excellent. Separate WC and bathroom which were huge, Molton Brown toiletries, fluffy towels etc
The bed was huge and very comfortable. The turn down service was a lovely surprise. We didn't use any of the facilities, but staff were very friendly.

  • Stayed: February 2014, travelled as a couple
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Thank Rachel F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 February 2014 via mobile

Not the 5 star experience we'd looked forward to. We felt our stay was more of a 3 star experience. The bedding was shabby; the mattress protector was old with hairs embedded in it and the pillow protectors were stained. We were given a different room because of this but it wasn't much better. The concierge was off hand and appeared fed up. Dining room staff were friendly but the breakfast was dire; untoasted toast made with cheap bread and weak tea (go to Betty's Tea Room for breakfast; a 5 main walk away and much better). We left a day early because we felt we weren't getting value for money. There was a mistake with our bill; we were charged for valet parking which we didn't use and for an evening meal we didn't have. All in all a disappointing experience.

Stayed: December 2013, travelled as a couple
8  Thank Hathersage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 February 2014

My wife and I stayed at the Cedar Court hotel for a mid week Christmas shopping break. The hotel is in a great location close to the train station and a short walk from the centre of the lovely city of York. The hotel is a grand building and the rooms are of a good standard. We were staying in a classic double; it was spacious and well equipped.

The only negative point was the check in procedure. When we arrived there were 3 guests ahead of us (one checking in, 2 checking out) and 2 staff at the 2 reception desks. The staff were very polite, however it took 25 minutes to check in which seemed excessive. However, I would still recommend the hotel.

  • Stayed: December 2013, travelled as a couple
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Thank Jex_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 February 2014

As it had been a few years since we had stayed in York we decided to treat ourselves and stay at the Cedar Court Grand Hotel and we were not disappointed. From the moment we arrived on Saturday afternoon until the moment we left on Monday morning we could not fault anything. We will certainly return to the Cedar Court Grand Hotel in the future.

  • Stayed: February 2014, travelled as a couple
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    • Location
    • Sleep Quality
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Thank paul091964
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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