This hotel is very comfortable and the position is great for walking into York. The bedroom was beautiful, spacious and comfortable, and we were initially delighted. It was only a short walk into town.
Problems: the Wi Fi was elusive, despite paying more for superior roooms which were supposed to have their own router.
The recycling dustcart emptied all the bottles, noisily, at 4.20am! Right outside our window!
The breakfast was not as good as we had hoped, with a rather pompous manager serving us without warmth. The smoked salmon had run out for the scambled eggs and the granola was not on. Petty but disappointing on top of a disturbed night.
Solutions: A really attentive, friendly waiter on duty late at night helped us obtain Wi Fi and a helpful receptionist the next morning responded to our quibbles constructively and sympathetically. Things can go wrong. It is how they were dealt with which gives this hotel four stars.
A lovely hotel but there needs to be a little more attention to some details to make it five star. They had excellent staff on duty while we were there apaprt from a couple of less helpful people.
- Official Description (provided by the hotel):
- The Grange Hotel is a beautiful award winning Regency townhouse, located just a few minutes walk away from York Minster and the city center shops and attractions. The AA 2 rosette awarded restaurant, The Ivy Brasserie is situated in the old brick vaulted cellars creating a truly unique experience. Private car parking on - site subject to availability. Deep comfy sofas, real fires in the colder months and fresh flowers throughout the hotel, create a relaxing ambiance. There is a private on site car park which is charged at £10 per night. York Railway Station can be reached in 15 minutes on foot. ... more less
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- Also Known As:
- Grange Hotel York