We stayed at the Grange Hotel York from the 24/27 December Christmas 2013. First impressions were not favorable, as I had to dust the inside of the wardrobe before using it as to remove a thick layer of dust from the shelves within.
The pillows were very uncomfortable, as they had now substance and were lumpy. I did request to have them changed, but if they were, the pillows did not improve.
The noise from the room above was terrible as you could hear loud music and every evening people moving about until the early hours. I did phone the reception as to inquire if anything could be done. Perhaps in the future some type of insulation might help to lesson the noise for the people below from the creaking floorboards above. Due to the noise we had very little sleep.
All our tea and coffee was served Luke warm.
As part of the Christmas 3 day package we were all taken for lunch at the Black Swan this was not a pleasant experience as the meal was terrible. We were requested to pre- ordered our meal and we had chosen the Rabbit Stew, but unfortunately had to send it back so did others as it was cold and tasteless.
On a very positive note, the Christmas night buffet was well presented, a good selection, and the quality of food was excellent. Also, the staff were friendly and done their best as to make use feel welcome and relaxed.
- Official Description (provided by the hotel):
- The Grange Hotel is a beautiful award winning Regency townhouse, located just a few minutes walk away from York Minster and the city center shops and attractions. The AA 2 rosette awarded restaurant, The Ivy Brasserie is situated in the old brick vaulted cellars creating a truly unique experience. Private car parking on - site subject to availability. Deep comfy sofas, real fires in the colder months and fresh flowers throughout the hotel, create a relaxing ambiance. There is a private on site car park which is charged at £10 per night. York Railway Station can be reached in 15 minutes on foot. ... more less
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- Also Known As:
- Grange Hotel York