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“Amazing service and staff!”

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Dean Court Hotel, BW Premier Collection
Ranked #5 of 47 Hotels in York
Certificate of Excellence
Reviewed 7 August 2011

I stayed here for one night with family in August and no longer is it in a fantastic location (opposite the minster), but the staff couldn't have been more friendly or helpful. Even meeting staff in the lifts / corridors was a pleasure. The rooms were immaculate and breakfast faultless. I couldn't reccommend this hotel more, I will definitely be staying again soon!

  • Stayed: August 2011, travelled with family
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Thank Kelly1977_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,425 - 1,431 of 1,714 reviews

Reviewed 7 August 2011

well what can i say this hotel is perfectly situated across from the York minster, the staff are well mannered and are always happy to help. The room was furnished to a high standard. all in all a really enjoyable stay the only downside is that me n my boyfriend only stayed for one night....... defiantly will stay here again.

  • Stayed: August 2011, travelled as a couple
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Thank xxkellylorrainexx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2011

The location couldn't have been better, right across the York Minster and very close to the city center. I originally had a single, but because of the non-functioning lift on that floor, (I made the reservation online and agreed to an upper floor only if there was a lift) I was moved to a double. That turned out to be a good thing, since the singles are dismally small. It's worth the extra GBP to get that extra space, especially if you are going to be there for more than a day.
The service was good and the included breakfast was continental plus cooked to order items.

  • Stayed: July 2011, travelled solo
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Thank amtch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2011

This is a lovely hotel.

- The location is fantastic
- Our room was nicely decorated, with a great bed and huge bathroom\
- Breakfast is fantastic - a great range and really high quality.
- Wi-fi is free.

Our only moan is the price. We had the four-poster room, which was very good, but £240 a night, with no chance of discount, is expensive even for York. On top of that, the room was boiling, and they wanted £25 a day to borrow an air conditioning unit. How can they justify that? Recommend you go outside July and August if you don't like hot bedrooms.

  • Stayed: July 2011, travelled as a couple
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Thank Matthew1000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 July 2011

Amazing location by Minster- unsurpassable in York. But dated flowery room, as if the smart re-furb hasnt made it past the ground floor yet. Stunning view of extractor fans and aircon units from a backwards facing room. 70's furniture, thin walls-in fact just as it was when I last stayed there in the mid 80's. Good service at reception but a long way to carry bags to room.

  • Stayed: June 2011, travelled with family
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Thank marran25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2011

My husband and I stayed at the Best Western in Dean's Court on our honeymoon. We only stayed there one night, but would have probably arranged to have stayed another had we known how wonderful the hotel would be. The beds were comfortable, the room was clean and cozy, and the bathroom was excellent. There was plenty of water pressure (one of my must-haves). In addition to that, the staff was helpful and incredibly friendly. We showed up early and not only did they hold our luggage, but they placed it in our room for us. The next day they were more than willing to hold it for us again after we checked out. I would definitely stay here. The location is hard to beat. You're right next to the York Minster and the train station is 10 minutes away if you walk slowly.

Room Tip: We got lucky. We were upgraded to a suite. Just cross your fingers!
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  • Stayed: July 2011, travelled as a couple
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Thank Julie120246756
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2011

This is a lovely hotel that is positioned quite beautifully for a city-break in York. It is literally in the shadow of York Minster and has unrivalled access to York city centre.
Our room was No.25. It was clean, spacious and looked out on to the Minster. A little noise from outside filtered through when the windows were open but nothing to worry about.
We didn't have dinner in the restaurant, but we did have the breakfasts. Excellent too.
Not expensive. Ideally placed. Typical Best Western. You have nothing to lose by staying here.

  • Stayed: July 2011, travelled as a couple
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Thank BFB790
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Dean Court Hotel, BW Premier Collection

Address: Duncombe Place, York YO1 7EF, England (Formerly Dean Court Hotel, Best Western Premier Collection)
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Luxury Hotel in York
#4 Business Hotel in York
#6 Romantic Hotel in York
Price Range: £81 - £249 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dean Court Hotel, BW Premier Collection 4*
Number of rooms: 37
Official Description (provided by the hotel):
With the finest location in the city, standing in the shadow of York Minster. All York's famous attractions are within walking distance. The hotel recently received a TripAdvisor Certificate of Excellence. A contemporary design, with emphasis on elegance and comfort. Rooms are well-equipped and individually styled. Superior and De-Luxe rooms have outstanding views of the Minster. Rooms have flat screen TVs, 30 ftv channels and DVD players. A range of DVD's and an iPOD docking station. Little "extras" include robes, brollies and mineral water. Free Wi-Fi throughout the hotel. The Dean Court is notably child-friendly with four well equipped family rooms. Guests with limited mobility or in wheelchairs will also enjoy facilities in a quartet of rooms. Ramp access is available with staff assistance. The AA Rosette restaurant D.C.H has Minster views or more informal dining in The Lounge-Bar serving snacks and sandwiches. The hotel has it's own secure car park. No smoking throughout. ... more   less 
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Also Known As:
Best Western York
York Best Western

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