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“Charming hotel in the perfect location”

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Dean Court Hotel, BW Premier Collection
Ranked #6 of 47 Hotels in York
Certificate of Excellence
Reviewed 2 November 2013

The hotel incorporates several buildings into one, which makes it quirky and atmospheric although access to some areas may be tricky for people with mobility problems. I have stayed in 7 different York hotels over the past few years and this is my favourite because of its plush but unstuffy atmosphere and its unbeatable location right in the centre of town. In spite of this I have not found it noisy at night (other than the minster early-evening bell-ringing practice, which is actually rather nice!) On both of my two stays so far I have been upgraded from my booked single room into a small double, which is a good size for one person but would be small for two people for more than a night or two. The staff on the whole are professional and approachable and some are extremely personable. My only grouse this time was that I asked for the same items from the bistro menu on two consecutive nights, only to be told that they were not available. I heard another lady ordering something else, which was also not available. Otherwise I was totally happy and will definitely stay again when next in York.

Room Tip: If you have mobility problems check that your room will be accessible by lift.
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  • Stayed: October 2013, travelled solo
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5  Thank WeymouthJane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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969 - 975 of 1,662 reviews

Reviewed 1 November 2013

Lovely hotel. Friendly, helpful staff. Excellent breakfast. Great room overlooking the Minster and St Michael-le-Belfrey. So central and so convenient for the city and all the sights. And so much to watch happening just outside the window - street drama one day and a marathon the next. We were not disturbed by noise at all and the room was very comfortable - although starting to look a little worn in places. Very useful having the valet parking - you certainly don't need a car to explore York. We would definitely stay again.

Stayed: October 2013, travelled as a couple
4  Thank Elizabeth M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 October 2013

I have to say i only booked this hotel after reading so many excellent reviews of the Deancourt Hotel. So i did have high expectations...On arriving in Room 15 The Holgate suite, me and my husband were delighted to see how lovely the room was. They even added the extra touch of rose petals on the bed and an anniversary card. we also had a stunning view of the Minster. Everything was perfect ( although the floor boards are very creeky ) but this didnt really bother us. You cant get much closer to the centre of York and everything is accessable. The reason im giving this hotel 4 stars is that i came home absolutely shattered. I didnt sleep very well in the hotel bed, neither did my husband. To sit on it was lovely and soft, but during the night it felt like the bed was lob sided and i was leaning to the edge of the bed. we both had to have an afternoon nap in between sight seeing, and im only 32. The staff was very friendly and helpful esp the french guy who took our breakfast order ( didnt know his name ). My husband is very fussy and always has milky coffee. Wherever we go staff in cafes, restaurants etc always bring him a latte. At the Deancourt hotel he knew exactly what we meant and made the coffee perfectly, Nothing was too much trouble. The food at breakfast was to die for which set you up for the day and had a wide selection of cereals, juice, fruit etc on the buffet. I would deffinately recommend this hotel and would stay here again.

  • Stayed: October 2013, travelled as a couple
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1  Thank staceyxxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 October 2013

Dean Court is ideally placed for visiting the attractions in the old centre of York. It is right next to the Minster but do not worry, the bells of the clock are silenced from 8.00pm to 8.00am so there is no problem sleeping. Our room was large and well furnished. Modern bathroom, good shower. Lots of little details, like an umbrella and bath robes.

Breakfast is very good and the service is quick and friendly. That goes for all the staff who clearly like to look after their guests. Food in the bistro is unfussy and good.

In all, this is a friendly, modern hotel hidden inside an imposing historic exterior. We travelled by train, so cannot comment on parking. There is a taxi rank right opposite the hotel.

We would definitely use this hotel again if we return to York.

Room Tip: Although there is no overnight noise from the Minster bells, there are two popular pubs in the road...
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  • Stayed: October 2013, travelled as a couple
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1  Thank Michael S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 October 2013

We booked this hotel for a three night break at the end of September mainly due to the fantastic reviews it got on here and we certainly weren't disappointed. The staff are all really fantastic and can't do enough for you, they all without exception obviously enjoy their jobs. We had one of the small doubles which as they say is "small". However, this wasn't an issue at all, it was beautifully decorated and spotlessly clean. I agree with other reviewers that the hotel is extremely hot, even at the end of September but they obviously take note of feedback as there was a fan in the room when we arrived. We had breakfast in the hotel each day - a fabulous selection and great waiting staff who were always smiling and cheerful. We will certainly be using this hotel again the next time we have a break in York.

I would add that although many have said it's worth paying extra for a room with a view of the Minster - why bother? The Minster is literally right on the doorstep.

Room Tip: All rooms are good! Depends on what you want - quiet at the back, views at the front!
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  • Stayed: September 2013, travelled as a couple
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3  Thank Candice-7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 October 2013

Stayed here for two nights. Found the staff friendly and helpful, the room was large and spacious and had a good nights sleep. Great location. Breakfast was decent with plenty of choice and very tasty.

  • Stayed: October 2013, travelled as a couple
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2  Thank jack d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 October 2013

We arrived midweek and felt ar home straight away. We had a meal first evening in the hotel.The food was excellent the service was spot on.
The location is central and next to the magnificent York minster.
Visited the Race Course on Saturday had a couple of winners.
Visited the Grand Opera House Theatre on two evenings, which we enjoyed.
Cannot say enough regarding the friendly Yorkshire welcome, so nice to be home in my county of birth.
The hotel was over all friendly and welcoming.

Thank you all.

Room Tip: We stayed in room 55 , very quite, and a good nights sleep
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  • Stayed: October 2013, travelled as a couple
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2  Thank 461Brian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Dean Court Hotel, BW Premier Collection

Address: Duncombe Place, York YO1 7EF, England (Formerly Dean Court Hotel, Best Western Premier Collection)
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Luxury Hotel in York
#4 Business Hotel in York
#6 Romantic Hotel in York
#7 Family Hotel in York
Price Range: £90 - £306 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dean Court Hotel, BW Premier Collection 4*
Number of rooms: 37
Official Description (provided by the hotel):
The Dean Court has the finest location in the city, standing in the shadow of York Minster. Everything is within walking distance, including city walls and all York's famous attractions.The hotel recently received a Trip Advisor Certificate of Excellence and is a previous winner of the regional Hotel of the Year Award.Entering one finds contemporary design, with emphasis on elegance and comfort. Rooms are well-equipped and individually styled. Superior and de Luxe rooms have outstanding views of the Minster. Rooms have flat screen TVs, 30 ftv channels and DVD players. There's an extensive range of DVD's and an iPOD docking station. Little "extras" include robes, brollies and mineral water. There is free Wi-Fi throughout the hotel. The Dean Court is notably child-friendly with four well equipped family rooms. Guests with limited mobility or in wheelchairs will also enjoy facilities in a quartet of rooms. Ramp access is available with staff assistance, all public rooms and restaurants are on one level, no steps. D.C.H the Restaurant has a 2AA Rosette Award whilst THE COURT Bistro & Bar offers a more informal menu in a setting with mixed seating styles. Both eateries offer the finest food and service, with local and seasonal local produce predominant in menus.There is an impressive range for vegetarian guests and those with gluten free diets. The eighty-bin wine list offers twenty wines by the glass, and a large choice of beers from local breweries and around the world. An extensive cocktail list is available too.The hotel is non-smoking. Public areas are air-conditioned. The hotel has its own secure car park which is competitively priced and includes a valet-parking service ... more   less 
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Also Known As:
Best Western York
York Best Western

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