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“If there is a closer hotel to York Minster, I couldn't see it!”

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Dean Court Hotel, BW Premier Collection
Ranked #7 of 47 Hotels in York
Certificate of Excellence
Melbourne, Australia
Level 6 Contributor
123 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
“If there is a closer hotel to York Minster, I couldn't see it!”
Reviewed 12 November 2013

When the hotel website says that it is across the road from York Minster, they aren't stretching the truth. We could see York Minster from our room (number 41).

Our Double room was locates on the first floor, opposite the elevator and very close to the stairs (which we used more often). The room is also directly above the hotel entrance - and surprisingly enough it wasn't especially noisy.

The room has a bar fridge, TV, chest of drawers, closet, desk, iron & ironing board, complimentary tea/coffee/bottled water on arrival, two chairs and a full length mirror. The free WiFi was very reliable.

The bathroom is a reasonable size with a bath/shower and plenty of shelf space. The towel heater is always nice, except we couldn't work out how to turn it off, so the bathroom became very warm.

Our car was valet parked (for a fee), but we walked around York, so we didn't need to get it back until we left. And the staff were very quick to return it to us.

There were probably two negatives. I noticed a number of older guests struggling to get up the six steps into the hotel and with only one, small elevator it was hard to use during peak times (i.e. check out time). Secondly, one of the reasons we booked this hotel was because it claimed to have a guest laundry. When we arrived, I discovered that it did not, which was very disappointing.

The dining options were good. The complimentary breakfast buffet was lovely - five fruit juices, danishes, bread, cheese, cold cereals as the 'buffet', then we could choose warm options from a menu. The staff were lovely - they made you feel like regulars.

The only dinner we had at the hotel was in the Bistro (which was more like a bar). Since it was busy, we had to squash four people on a table better suited to 3. However, the service was quick, the food quality was great and the serving sizes generous.

If you are visiting York Minster... I would definitely recommend staying at BW Dean Court, unless you have serious trouble with stairs, the you might want to look at other options.

  • Stayed September 2013, travelled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank InfrequentFlyer22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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English first
East Midlands, United Kingdom
Level 5 Contributor
30 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 12 November 2013

We booked this hotel on the strength of trip advisor reviews, and we were't disappointed. It's literally at the foot of York Minster, and within walking distance of everything we needed. The concierge takes your car to the hotel's own secure car park, which was great, and our bags were carried up our room. The room was spacious, modern, spotlessly clean and had all the mod cons. The bathroom was lovely too. The whole hotel was great; the staff couldn't do enough for us, the breakfast we had was excellent -I never realised a Best Western could be so good. I highly recommend this hotel, and wouldn't hesitate to return. Top marks!!!!

Room Tip: There's great view from room 42
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MillsOnTour2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derbyshire, United Kingdom
Level 3 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 10 November 2013

My darling wife and I have stayed in countless hotels all over the world and without question this is the best. Folks this place is the bee's knee's, the cream of the crop! Stunning location, out standing service and the quality of food being served in the restaurant is to die for.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank DSINGER111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nantwich, United Kingdom
Level 4 Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 8 November 2013

Having compared room rates on the usual websites we ended up booking a bed & breakfast AAA offer on BestWestern.com.
Firstly, though not at all the fault of Dean Court Hotel, we were unable to make use of their convenient complimentary valet parking ( car park charge £13.50 per 24 hours ). Reason being the confusing signage on approach to York city centre, restricted access routes monitored by Automatic Number Plate Recognition cameras inspired us to park in The Shambles Q-Park ( £13.00 per 24 hours ) and walk to the hotel instead .
Our Sat Nav directed us to drive along the A64 / A1036 Station Road and over Lendal Bridge
but a sign said no access between 10.30am and 5pm, so we turned right and drove along hoping to find a way to our hotel. It seemed all entry points were restricted access during the day despite spending a good 40 minutes in heavy traffic circling around the outskirts. We thought we found a road that was open but it was restricted to buses and taxis also. So we gave up and parked up in a brightly lit multi-storey and took a walk.
There was no mention of these access difficulties on BestWestern.com or BWco.uk but to be fair to Dean Court Hotel, IT IS highlighted on their own BestWestern webpage. Had we seen this prior to travelling we would have known to proceed straight ahead onto Duncombe Place instead of turning right or left at Lendal Bridge. If so we could have used the valet parking, obviously this doesn't matter if arriving after 5.00/5.30.
At least we spotted the sign and won't have a £60 fine.
{linkremovedatrequestoftripadvisor}
The Q-Park is around 8 minutes walk from the hotel.
Y01 7NZ for Sat Navs.
{linkremovedatrequestoftripadvisor}

OK after all that, to Dean Court Hotel itself.
On entering the lobby we were greeted with a really nice smile from the desk clerk, she was both efficient and friendly and explained about the breakfast times etc,
We were joined by a similarly nice gentleman offering help with our bags, he led us to our room, pointing out the location of elevator, restaurants, bar, etc, and explained about the free wi -fi with password. A very nice welcome.
The room itself was spotlessly clean, very nicely decorated, and very well appointed. The bathroom was very bright and modern with good quality soaps and suchlike. The tv reception was faultless with a good choice of channels, plus a DVD player with optional film rentals.
There was an in-room safe and a refreshment tray with plenty of milk, sugar, coffee, tea, biscuits. The bed was fine. The wi -fi reception excellent.
We booked a small double, and this was accurately described. It was small, but not too small.
We noted we had not received a " free room upgrade " which being Best Western Diamond Elite members we normally expect, but to be fair, in the UK this is not unusual, unlike Canada and the US where it is always honoured graciously. We did not mention it at all, so it goes.
We were very happy with our room.
We visited the restaurant for breakfast and were met by a really nice friendly breakfast staff, seating us at the window overlooking the Minster, and telling us to study the menu because the breakfast was " really fantastic ". It was !!!
A large range of fruit, juices, cereals, milk, etc to start, with coffee, tea, toast to follow, then your choice from the breakfast menu. We chose the full English breakfast and it was very well presented, well cooked and very good quality.
A very good breakfast experience, especially from all the staff, the girls, the lady and the gentleman. You couldn't help overhear how other guests were served, they work really hard to make a very nice start to your day. Nothing was too much trouble.
On returning to our room our keys had stopped working so I went to reception and this was resolved instantly, again by really friendly staff.
With regard to the location, it was perfect for us.
The Minster is directly across the street, Guy Fawkes Inn ( have to on Nov 5th ! ) around the corner, The Shambles a short walk away, as are the market, a Wetherspoons, the main shops and everything else. We walked to the National Railway Museum within around half an hour and took a walk to The Black Swan Inn, a 15th century inn with particularly relevant interest to Canadians being the former home of the parents of General James Wolfe of Quebec, but worth visiting just for the beer.

So to sum up, we really enjoyed our stay at Dean Court Hotel and will definitely come back next time we visit York. Now we know how the roads work we may even make it for dinner at D.C.H. as we originally intended had not York council planners made entering the city centre by car so challenging.

Thank you Dean Court Hotel !

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Wendell_Pierce
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunderland, United Kingdom
Level 3 Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 7 November 2013

On previous trips to York, I've often walked passed the Dean Court Hotel on my way to the Minster area. I had some serious shopping to do so decided to make the most of it and book a night. It was a very good choice - lovely staff, great location and, although my room was on the small side, it had everything I needed. The breakfast was first class. All in all it was very good value. I will definitely be making more visits to Dean Court.

  • Stayed November 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Dorothy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stockton, UK
Level 6 Contributor
138 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 213 helpful votes
Reviewed 5 November 2013

This is probably the best hotel in city for location, for the first item visitors the hotel is superbly placed right next door to the minster meaning you should never get lost.

The hotel itself has great modern rooms with free Wi-Fi and high quality toiletries, a top notch restaurant serving very tasty food – especially the full English breakfasts. Many of York’s great bars, coffee shops and theatres are close by all within walking distance.

The Dean Court is one of the most expansive hotels in York but it is also one of the best.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank mackyUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Dean Court Hotel, BW Premier Collection

Property: Dean Court Hotel, BW Premier Collection
Address: Duncombe Place, York YO1 7EF, England (Formerly Dean Court Hotel, Best Western Premier Collection)
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Business Hotel in York
#4 Luxury Hotel in York
#6 Romantic Hotel in York
#7 Family Hotel in York
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Dean Court Hotel, BW Premier Collection 4*
Number of rooms: 37
Official Description (provided by the hotel):
The Dean Court has the finest location in the city, standing in the shadow of York Minster. Everything is within walking distance, including city walls and all York's famous attractions.The hotel recently received a Trip Advisor Certificate of Excellence and is a previous winner of the regional Hotel of the Year Award.Entering one finds contemporary design, with emphasis on elegance and comfort. Rooms are well-equipped and individually styled. Superior and de Luxe rooms have outstanding views of the Minster. Rooms have flat screen TVs, 30 ftv channels and DVD players. There's an extensive range of DVD's and an iPOD docking station. Little "extras" include robes, brollies and mineral water. There is free Wi-Fi throughout the hotel. The Dean Court is notably child-friendly with four well equipped family rooms. Guests with limited mobility or in wheelchairs will also enjoy facilities in a quartet of rooms. Ramp access is available with staff assistance, all public rooms and restaurants are on one level, no steps. D.C.H the Restaurant has a 2AA Rosette Award whilst THE COURT Bistro & Bar offers a more informal menu in a setting with mixed seating styles. Both eateries offer the finest food and service, with local and seasonal local produce predominant in menus.There is an impressive range for vegetarian guests and those with gluten free diets. The eighty-bin wine list offers twenty wines by the glass, and a large choice of beers from local breweries and around the world. An extensive cocktail list is available too.The hotel is non-smoking. Public areas are air-conditioned. The hotel has its own secure car park which is competitively priced and includes a valet-parking service ... more   less 
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Also Known As:
Best Western York
York Best Western

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