We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Difficult to Rate”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Dean Court Hotel, BW Premier Collection
Ranked #5 of 47 Hotels in York
Certificate of Excellence
Reviewed 20 July 2014

This hotel is difficult to rate because the rooms are not identical. Our assigned room, 34, was on the top floor of the restaurant side of the building and was awful. Small and stiflingly hot even though outside temps were only in the mid-70's. The one fan provided no relief. Neither did the tiny window high up on the wall, which, when open, obscured the view of the TV. There were no lamps at all, only high intensity lights recessed in the ceiling...this made reading very difficult, especially if one partner wanted to sleep.

The next day we moved to room 50, on the reception desk side of the building. (Apparently the hotel consists of two adjoining buildings, each served by its own elevator.) This room has a smaller bathroom, but in every other way was so much better. Still no air-conditioning, but so large and airy that it wasn't needed, opening the big window provided plenty of ventilation. And reading lamps and even a light over the bathroom mirror!

Aside from our first room, the only other negative was a grumpy gentleman on duty at reception the day of our arrival; all other staff members were very friendly and eager to help. The location was absolutely wonderful, the best we've enjoyed in our many years of traveling. If we could be guaranteed a good room at Dean's Court, we'd consider staying no place else in York. So 1 star for one room and 5 for the other equals, I guess, a 3 star rating?

  • Stayed: July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
2  Thank nanischicken
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (1,714)
Traveller rating
Traveller type
Time of year
Language
  • More languages

856 - 862 of 1,714 reviews

Reviewed 16 July 2014

You could not find a better located hotel for the city centre. Directly oppositeYork Minster this hotel provides an ideal base for shopping and visiting the local attractions. Although the hotel has been updated, our bathroom was definitely looking tired and past its best. Having said that the bed was comfortable and the room adequate. Your car is parked for you and you just need to give 10 minutes notice for it to be brought to the hotel. Paying over £6 for a bottle of water to be brought to our room was a bit much! We did not eat at the hotel so cannot vouch for the food.

  • Stayed: July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
2  Thank Chauffeurman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 July 2014

I Intended booking another hotel but was too late. I'm glad I was as my wife and I were very happy with our stay. The location was perfect and service great (particularly the valet parking). The only gripe was that it was a warm night and the lack of air conditioning made for a less than perfect night sleep. Would definitely stay again.

  • Stayed: July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Jonathan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 July 2014

Thank you Best Western Dean’s Court as you made our 30th anniversary celebration very memorable. Husband and I are Best Western members in the United States and we have always wanted to travel to York . Dean’s Court became our Home for 2 nights. The Dean’s Court location was Magical. York Minster View, Garden across the way , and history! . We booked early and strongly recommend the full breakfast option.

The staff at the front desk were very exceptionally helpful and cheery, rooms were spotless, and service during the AM breakfast became a comfort every morning after long days of exploring .

Oh, do try the Kedgeree and local ham… Thank you AM breakfast staff for the suggestions! Yorkshire kindness shines and we found it around every corner.

This is a lovely town and magical place. We so wished to have stayed a few more nights Explore the neighborhoods, walk and discover, but a grand ‘Thank You “ to the Dean’s Court and staff.

Room Tip: Do book an upgraded room for a view of York Minster. Do book the AM breakfast package too
See more room tips
  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank oceanview117
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 July 2014

My wife and I stayed here for a one night romantic break in July. The location is really good, right next to the minster, and within walking distance of everything. The valet parking is a really good addition, as it makes it so easy. The rooms are basic but clean, although our room had a view of the minster, but we were disturbed in the night from people outside and early morning traffic. The staff are courteous and helpful, overall a very nice stay.

  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank js2222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 July 2014

  • Stayed: July 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western GB
Thank Sandra B
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 14 July 2014

This hotel surpassed my expectations completely. I was expecting a lovely hotel but this was just top notch and the room was just perfect, looking out of the window onto York Minster plus you are just feet away from some fabulous shopping and great places to eat. I will definitely return here

Room Tip: Opt for one overlooking the Minster, you will not be disappointed
See more room tips
  • Stayed: July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank FWG_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these York hotels
0.3 mi away
The Grand Hotel & Spa
0.6 mi away
Hotel Indigo York
Hotel Indigo York
#3 of 47 in York
1,550 reviews
2.2 mi away
Middlethorpe Hall & Spa
Show Prices
Show Prices
Show Prices
0.8 mi away
Hotel du Vin York
Hotel du Vin York
#17 of 47 in York
1,569 reviews
0.4 mi away
The Principal York
The Principal York
#12 of 47 in York
1,570 reviews
0.9 mi away
Mount Royale Hotel & Spa
Show Prices
Show Prices
Show Prices

Been to Dean Court Hotel, BW Premier Collection? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Dean Court Hotel, BW Premier Collection

Address: Duncombe Place, York YO1 7EF, England (Formerly Dean Court Hotel, Best Western Premier Collection)
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Luxury Hotel in York
#4 Business Hotel in York
#6 Romantic Hotel in York
Price Range: £82 - £248 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dean Court Hotel, BW Premier Collection 4*
Number of rooms: 37
Official Description (provided by the hotel):
With the finest location in the city, standing in the shadow of York Minster. All York's famous attractions are within walking distance. The hotel recently received a TripAdvisor Certificate of Excellence. A contemporary design, with emphasis on elegance and comfort. Rooms are well-equipped and individually styled. Superior and De-Luxe rooms have outstanding views of the Minster. Rooms have flat screen TVs, 30 ftv channels and DVD players. A range of DVD's and an iPOD docking station. Little "extras" include robes, brollies and mineral water. Free Wi-Fi throughout the hotel. The Dean Court is notably child-friendly with four well equipped family rooms. Guests with limited mobility or in wheelchairs will also enjoy facilities in a quartet of rooms. Ramp access is available with staff assistance. The AA Rosette restaurant D.C.H has Minster views or more informal dining in The Lounge-Bar serving snacks and sandwiches. The hotel has it's own secure car park. No smoking throughout. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, getaroom.com, TripOnline SA, Stayforlong S.L., Prestigia, Odigeo, Ebookers, Evoline ltd, 5viajes2012 S.L. and HotelQuickly so you can book your Dean Court Hotel, BW Premier Collection reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western York
York Best Western

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing