We stayed here a couple of days ago, and I have to say that this is the best hotel we have stayed in in a long time (The consensus was that it was better than two well known 5* places in central London). I'm not going to repeat all the superlatives of other raters in much detail, but the service is excellent, the location ideal, the food tasty (at least the breakfast & bistro - we didn't eat in the resturant); and the rooms (at least the two we saw) are modern, comfortable and very clean. We were in room 36 and that room was beautiful - sofa and two armchairs on the top corner of the hotel, with views of the Minster.
The only formative feedback would be that areas of the hotel are looking a bit 'tired'. The carpet in the resturant looks filthy - a bad choice of colour; Damp is showing in the ceiling in the room at the top corner of the hotel; complimentary toiletries (including conditioner), rather than the pump dispensers would be appreciated. Scuffing and chipped paint in the public areas; A cigarette recepticle would be a good idea outside (away from the entrance); Toilet a nightmare to flush - again, room 36.
These things did not in any way make our stay any less memorable, but these things, if left to continue, might see this hotel getting trade just because of it's location, and not because people love staying there. Don't get complacent, Dean Court!
- Official Description (provided by the hotel):
- The Dean Court has the finest location in the city, standing in the shadow of York Minster. Everything is within walking distance, including city walls and all York's famous attractions.The hotel recently received a Trip Advisor Certificate of Excellence and is a previous winner of the regional Hotel of the Year Award.Entering one finds contemporary design, with emphasis on elegance and comfort. Rooms are well-equipped and individually styled. Superior and de Luxe rooms have outstanding views of the Minster. Rooms have flat screen TVs, 30 ftv channels and DVD players. There's an extensive range of DVD's and an iPOD docking station. Little "extras" include robes, brollies and mineral water. There is free Wi-Fi throughout the hotel. The Dean Court is notably child-friendly with four well equipped family rooms. Guests with limited mobility or in wheelchairs will also enjoy facilities in a quartet of rooms. Ramp access is available with staff assistance, all public rooms and restaurants are on one level, no steps. D.C.H the Restaurant has a 2AA Rosette Award whilst THE COURT Bistro & Bar offers a more informal menu in a setting with mixed seating styles. Both eateries offer the finest food and service, with local and seasonal local produce predominant in menus.There is an impressive range for vegetarian guests and those with gluten free diets. The eighty-bin wine list offers twenty wines by the glass, and a large choice of beers from local breweries and around the world. An extensive cocktail list is available too.The hotel is non-smoking. Public areas are air-conditioned. The hotel has its own secure car park which is competitively priced and includes a valet-parking service ... more less
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- Also Known As:
- Best Western York
- York Best Western