We stayed here the weekend before Easter, and had didn't have a great stay. The location is by far the best part of this hotel, a great walk along the canal into York centre. However, the facilities within the hotel are very poor. The breakfast was very average, and miles away from a gentle start to the day. There were very few staff members working, and hence it felt like everybody was running and rushing around. Understandable when the restaurant was busy, however this seemed to be the case even when most tables were empty. The lack of staff continued onto the bar in the evenings. We stayed over a weekend, and the bar got quite busy at some points, however never was there more than one person working. Unlike all other hotels I have stayed in, children seemed to be allowed to do whatever they want at whatever time in the hotel. At night when we returned after dinner, wanting a quiet drink, many kids were running around the bar area even up until 11pm. Many parts of this hotel are shabby, including the pool area, the bar, and the stairways all of which look very dated. The rooms are acceptable, however not near the level for the price we paid. All-in-all, great location, poor hotel.
- Official Description (provided by the hotel):
- Enjoy 4 Star, Family Friendly service at the Novotel York Centre. Situated close to the celebrated historical City walls and only a short Riverside stroll from the centre. Novotel York is the perfectly located for exploring the historic and cultural delights of the city as well as its shopping, restaurants and bars. Relax with a drink in our stylish bar or our outside terrace while the kids have fun in our indoor & outdoor play areas. Car Parking is available from £13 per night. ... more less
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- Also Known As:
- Novotel York Centre Hotel York
- Accor York Centre
- Hotel Novotel York
- York Novotel