We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Will return when visiting York”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Novotel York Centre
Ranked #33 of 46 Hotels in York
GreenLeadersBronze level
England
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Will return when visiting York”
Reviewed 11 November 2013

The hotel was quite average for us to be honest, nice and clean and the quality of breakfast is what we would expect from Novotel.

We stayed for a weekend break, and what really set this hotel apart was the customer service. From the lovely girls on reception, who checked which theatre our show was due to be on, and the barmen wishing us a good night, everyone was so friendly. It makes a difference when we are welcomed in this way, and we will be staying again. Well done to all concerns.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sn0wy4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristopheUghetto, General Manager at Novotel York Centre, responded to this review, 12 November 2013
Good morning and thank you for your review. Your comments have been shared with the team this morning. All were very pleased to read they made a difference to your stay. We are all looking forward to welcoming you back to the hotel in the future.

With kind regards,

Christophe Ughetto
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

2,395 reviews from our community

Traveller rating
    698
    997
    469
    147
    84
See reviews for
897
918
61
180
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (362)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Newquay
Level Contributor
146 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 10 November 2013

Always used to stay at the Novotel when visiting York but this was my first visit in 15 years. Was not disappointed. Rooms are still clean and comfortable, staff friendly and service good. Stayed 2 nights. The car parking was £20 but the convenience out weighs the cost.

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank littlechef2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristopheUghetto, General Manager at Novotel York Centre, responded to this review, 12 November 2013
Good morning and welcome back to Novotel York. I am delighted to read you had another good stay and hope we will have the pleasure to see you again in the near future. Wishing you all the best for the fast approaching end of the year.

With kind regards,

Christophe Ughetto
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cheshire, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 November 2013

I organised this hotel as a surprise for my husbands 30th birthday and we had a fantastic stay.
The staff are so friendly and checkin was easy and quick. The parking is great with plenty of spaces.
The barman Greg is a credit to the hotel. He's polite and courteous and is lovely to chat to.
We have two children and would happily return with them as it was clear that children are made v welcome and there is plenty to keep them amused.
Location is perfect as only a 5 minute walk into the centre.
Overall it was great value for money.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AndreaAidan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristopheUghetto, General Manager at Novotel York Centre, responded to this review, 7 November 2013
Good morning. Thank you for your kind words. I am delighted you had a good time and would like to send my best wishes to your husband! I have shared your comments with the reception team and Gregory at the bar. We are all looking forward to welcoming you back with your children next time!

With kind regards,

Christophe Ughetto
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nottinghamshire
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 6 November 2013

We went for a 2 night sightseeing stay ( Fri - Sun) and when we arrived in the hotel there was a open plan reception area with the bar on the opposite side of the doors and reception to the right. it was like walking into a Kindergarten ! Children dominated the reception area playing on a Wee game that was right in the centre with large T.V screen mounted on a pillar and children running around whilst the parents just sat and looked on. There was only the one bar in the hotel so you couldn’t escape the little blighters running around. We didn’t have the chance to enjoy the pool and they dominated that too ! In my opinion there should be a games room separate from the bar / reception area. No thought had gone into travellers wanting a weekend away from their own children. Don’t get me wrong I have grown up children but don’t appreciate other people’s children running around.
However the staff were friendly and helpful. The room was large and clean (we had a queen room) and had a new smell to it. The bathroom was lovely with bath and shower and high tec sink and taps. The minibar in room only had still / sparkling water at £2.50 a bottle… nothing else. The room had no phone despite reporting it. We wasn’t able to order room service should we have wanted to ) !
The breakfast was faultless with a self service buffet choice of cereals, fruit juices, yoghurts bowels of fruit and pastries fruit, cold meats, and full English.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anne H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristopheUghetto, General Manager at Novotel York Centre, responded to this review, 7 November 2013
Good morning and thank you for your comments. I am pleased to read you enjoyed your breakfast and found our staff to be welcoming and helpful. we do normally have a separate room used as a playing area but due to high volumes of conferences held in the hotel we were unable to do so over the October half term week. We will however revert to our usual set up for next half term. I have also taken your point with regards to the missing phone and this has now been sorted. I hope we will have the pleasure to welcoming you back to the hotel. Thank you once again for your review.

With kind regards,

Christophe Ughetto
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Blackpool, England, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 November 2013

Visited the beautiful city of York for 2 nights, for my girlfriends 21st birthday, Hotel was amazing, all the staff were really helpful, the room was lovely, breakfast was lovely, the hotel was in a great location for the centre of York, we received a complimentary chocolate desert from the Hotel in our room when we were out wishing my girlfriend a happy 21st birthday, which was a really nice touch, I would recommend the Novotel to anyone wishing to visit York and I will be visiting back sometime in the future for certain.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Mark R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristopheUghetto, General Manager at Novotel York Centre, responded to this review, 5 November 2013
Good morning. I just wanted to thank you for taking the time to write a review following your recent visit. We are all very pleased we could contribute in making your weekend special. May we all take this opportunity to wish your girlfriend all the best on her 21st birthday!

With kind regards,


Christophe Ughetto
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these York hotels
0.5 mi away
Park Inn by Radisson York
0.6 mi away
Hampton by Hilton York
0.3 mi away
Hilton York
Hilton York
#39 of 46 in York
2,710 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
Hotel 53
Hotel 53
#31 of 46 in York
1,775 reviews
1.3 mi away
York Marriott Hotel
0.3 mi away
Hotel Indigo York
Hotel Indigo York
#4 of 46 in York
1,198 reviews
Show Prices
Show Prices
Show Prices

Been to Novotel York Centre? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Novotel York Centre

Property: Novotel York Centre
Address: 4 Fishergate, York YO10 4FD, England
Phone Number:
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in York
#8 Business Hotel in York
#9 Family Hotel in York
#14 Luxury Hotel in York
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Novotel York Centre 4*
Number of rooms: 124
Official Description (provided by the hotel):
Enjoy 4 Star, Family Friendly service at the Novotel York Centre. Situated close to the celebrated historical City walls and only a short Riverside stroll from the centre. Novotel York is the perfectly located for exploring the historic and cultural delights of the city as well as its shopping, restaurants and bars. Relax with a drink in our stylish bar or our outside terrace while the kids have fun in our indoor & outdoor play areas. Car Parking is available from £13 per night. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with ACCOR, Booking.com, Expedia, Hotels.com, Priceline, Ebookers, Odigeo, Evoline ltd, TripOnline SA, Traveltool, S.L.U., HRS, HotelQuickly and Cancelon so you can book your Novotel York Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel York Centre Hotel York
Accor York Centre
Hotel Novotel York
York Novotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing