This hotel has a really nice lobby, and our room was quite nice. The only problem was the separate room for the toilet. This toilet room looked really old and made me feel I was on an school trip to an old guest house, and not a hotel we payed quite a lot for. We had looked forward to using the swimming pool. This was a mistake. The water was ice cold and we couldn't see the bottom because of all the dirt. There were hairs and other things floating around. In addition, there was a group of kids jumping from the edge and made a lot of noise. Kids should have fun, but it went a bit far when they also started taking the chair mattresses into the water - these were not water tight, and I guess they got a nice wash (they had a parent watching, but she didn't care). It could be an idea with a hotel responsible checking in from time to time. Our stay improved when we got very nice service on the last night. The receptionist was very helpful and let us print out our boarding cards for our flight the next morning.
- Official Description (provided by the hotel):
- Enjoy 4 Star, Family Friendly service at the Novotel York Centre. Situated close to the celebrated historical City walls and only a short Riverside stroll from the centre. Novotel York is the perfectly located for exploring the historic and cultural delights of the city as well as its shopping, restaurants and bars. Relax with a drink in our stylish bar or our outside terrace while the kids have fun in our indoor & outdoor play areas. Car Parking is available from £13 per night. ... more less
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- Also Known As:
- Novotel York Centre Hotel York
- Accor York Centre
- Hotel Novotel York
- York Novotel