we stayed over the weekend of the 22nd august, we arrived at 10am as we wanted to spend a full day in york,
i was aware that check in was 2pm but i went in to say i was leaving my car in the car park, after a quick check i was told that there was a superior room available nowe and for £10 more we could have it there and then and check in, which we did.
all was well until we reached the room which hadnt been cleaned it still had the previous persons rubbish on the sides and the bed hadnt been changed / made ect.
we went back to reception who applogised and were told by house keeping that it had been done, we were then offered the choice of waiting for the room that we had booked or a free upgrade to the room we had been offered, we took the free upgrade and left our case in the room,
apart from the above which didnt spoil our stay as it was partly our fault for arriving early every thing else about the hotel was great, the location is perfect and if as we did you get a river view it makes an ideal location to enjoy york.
theres a nice area at the back where you can sit out with a drink overlooking the river and the breakfast was nice with a good choice of food.
all in all we would stay at this place again
- Official Description (provided by the hotel):
- Enjoy 4 Star, Family Friendly service at the Novotel York Centre. Situated close to the celebrated historical City walls and only a short Riverside stroll from the centre. Novotel York is the perfectly located for exploring the historic and cultural delights of the city as well as its shopping, restaurants and bars. Relax with a drink in our stylish bar or our outside terrace while the kids have fun in our indoor & outdoor play areas. Car Parking is available from £13 per night. ... more less
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- Also Known As:
- Novotel York Centre Hotel York
- Accor York Centre
- Hotel Novotel York
- York Novotel