Stayed here on a recent visit to York. Payed around £180 for 2 nights. (As the York Races were on at the time).
-Walking distance to the city centre and all tourist attractions.
-Reception area, garden etc were nice.
-The building is old and very tired. (Old smell throughout)
-Although we were happy with our room's size, it really wasn't cleaned to a very high standard.
-The kettle was grubby.
-The furniture looked like it had been pulled out of a skip- it was so old and used.
-Our room was not serviced on our 2nd day.
-When the room above us had a shower we had a nice little puddle of water in our room-COMPLETELY UNACCEPTABLE. This wasn't a new problem either- because there was water stains all over the roof from where it happens all the time obviously. (Surely our room should of been put out of order till they fixed the leak?! No, money speaks louder than common sense)
-We only ever dealt with reception staff at check in and check out- they did what they had to do, answered our questions, but there was no small talk from them.
We believe we over paid for our room at this hotel. If we had payed a much lower price we probably would of been content enough. We spent very little time in the hotel and our room but still we found the issues highlighted to be annoying. There are plenty of nice hotels in York, don't waste your time here! I would not reccommend this hotel to a friend.
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