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“Few gripes, but nice hotel”

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Park Inn by Radisson York
Ranked #30 of 45 Hotels in York
Henrydavid6@aol.com
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Few gripes, but nice hotel”
4 of 5 bubbles Reviewed 9 July 2013

We arrived early and our room not ready, but we were able to leave our luggage, but had to borrow a friend's room for a shower, as we were leaving with a wedding party at 1pm. We were offered the gym changing facilities, but not very appropriate when attending a wedding.
Shower in our room 222, was very weak and disappointing.
Neither were we told when we finally checked in at 1am, that room 222 is not on the 2nd floor at all, but in the 'new block', which necessitated 2 lift journeys, one down, one up, and we were only given one key card.
Positives are a good hot and cold buffet choice at breakfast, good size room and bathroom.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jananddave79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkInnYorkCity, Operations Manager at Park Inn by Radisson York, responded to this review, 18 July 2013
Dear Jan and Dave,

Thank you for your feedback. Check in is guaranteed from 2pm, if we have rooms available then it is possible to check in earlier but unfortunately if we full the evening prior it is not always possible to offer an earlier check in. As we were full the evening prior and you arrived before check in time we could not offer you changing facilities other than our health club. Room 222 is still on the second floor, our hotel comprises of two areas of guest accommodation in the Tower block and the garden court area. The garden court can be accessed by a short walk down a corridor on the first floor. I am glad that you enjoyed your breakfast and were satisfied with the accommodation.

Kind Regards,

Melanie Nocher
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1,850 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Stoke on trent
Level Contributor
40 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 6 July 2013

Read lots of reviews before booking this hotel...& it's a great hotel inside...kind friendly staff at all levels, comfy beds, tea making facilities in room, showers & TV's that work + good breakfasts. I ordered poached eggs & they were perfect...soft & runny the way I like them. Our room was at the front...so we took the advice of another reviewer & kept the windows closed & turned the air con up. Some passing noise in the night but that's all it was so cant complain.
This hotel is so centrally located & such good value I'd recommend it & will stay there again if we revisit York. It was full both nights we stayed.
A tip for people with Apple devices...the free wi fi needs an extra connection ...just ask at reception as I did & it was sorted immediately !! Great service

Room Tip: Higher rooms on riverside will have a better view but maybe noisy as there are lots of bars etc on o...
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  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SheilaStokeontrent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkInnYorkCity, General Manager at Park Inn by Radisson York, responded to this review, 7 July 2013
Thank you so much for taking the time to write so positively about your recent stay at the hotel; the team will be absolutely delighted to hear that you felt they provided the friendly and efficient "Yes I can" service the company is so famous for. Don't leave it too long before you come back to stay with us; the hotel does get busy so we would recommend booking early!

Warm regards
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Newcastle upon Tyne, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 4 July 2013

Stayed for 2 nights in June fantastic location everything on the doorstep for bars and shops! The Receptionists were very helpful staff who were in the restaurant for breakfast were very helpful and friendly. Our room was very clean and the bathroom was very modern the bed was very comfortable the only downfall if you take a car and you don't get a parking space at the hotel you have to use the N.C.P. parking and it works out expensive next time we will go by train !

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Karendickson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkInnYorkCity, General Manager at Park Inn by Radisson York, responded to this review, 7 July 2013
Dear Karen

Belated birthday wishes to your husband! It sounds as though the hotel provided the perfect base for the celebrations. I am sorry you were unable to find a space in the car park; we do have over 60 spaces which are available on a first come basis; there are NCP car parks in the immediate area but many of our guests do travel by train as the station is so close to the hotel and it is rare that anyone needs a vehicle as all the shops, bars, restaurants and tourist destinations are located so close to the hotel.

Kind regards
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Leicester, United Kingdom
Level Contributor
55 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed 3 July 2013

Good location right by river, close to the centre of York. Stayed 1 night, check in smooth but seem to have a number of coach parties use hotel so reception can get busy. No problem getting parking space £12 for 24hrs & very secure. Room in annexe overlooked the street had all we needed, comfy bed enough storage & tea, coffee & biscuits. Bathroom had rain shower & hand held shower & small amount of toiletries. Good selection for breakfast, room overlooks river & also a nice bar with river views. Good base for York sightseeing.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Poppy707
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkInnYorkCity, General Manager at Park Inn by Radisson York, responded to this review, 7 July 2013
Thank you very much for writing so positively about your recent stay at the Park Inn by Radisson York City Centre. The team really enjoy hearing that our guests have enjoyed their stay.

Kind regards
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Nottingham, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 3 July 2013

Stayed here with my girlfriend and another couple as part of a visit to York for her birthday.

Location - superb.. only 5-10 minute walk over the river to the shops and bars

Value for Money - We picked up a double room for £65 a night, its probably all its worth, not the £120-£150 weekend rate

Service - Reception staff were polite as they should be but not overly friendly and accommodating

  • Stayed January 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rob N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkInnYorkCity, General Manager at Park Inn by Radisson York, responded to this review, 7 July 2013
I am so pleased to hear you chose the Park Inn by Radisson to celebrate your girlfriend's birthday, and pleased to hear the rate provided exceptional value for money. When you stayed with us the main hotel bar was under going refurbishment and I am delighted to tell you that this is now complete and has a brilliant new image. The views overlooking the river are stunning so I do hope you monitor the hotel website for further amazing offers, as we would very much like to welcome you both back in the near future.

Kind regards
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Netley, United Kingdom
Level Contributor
153 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
3 of 5 bubbles Reviewed 3 July 2013 via mobile

I visited the Park Inn on a recent business trip to York. The hotel is ideally located for local businesses and restaurants/bars.

My room had a nice view of the river and was adequate in size, however it smelt of smoke and was in need of a general clean.

The bar was adequate and the reception staff were friendly.

I will try another hotel on my next visit to York.

Stayed July 2013, travelled on business
Helpful?
Thank Warren O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Redditch, England, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 1 July 2013

i recently stayed the night here. Ive never been to york before and was worried if the location was ok... but it was!!! it is situated right on the river with literally a 2 min walk over a bridge to your central. If you want to stay on this side on the river there are plentyl of restaurants to try!!

Staff were so friendly and they have their own car park - remember to pay for the parking in the actual hotel as they are cheaper!!

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Louise R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkInnYorkCity, General Manager at Park Inn by Radisson York, responded to this review, 7 July 2013
the hotel is certainly in one of the best locations in town and offers easy access to all the main tourist and leisure attractions in the city. I am delighted to hear you had such an enjoyable stay and look forward to welcoming you back when your travels bring you back this way.

Warm regards
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Additional Information about Park Inn by Radisson York

Property: Park Inn by Radisson York
Address: North Street, York YO1 6JF, England
Phone Number:
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #30 of 45 Hotels in York
Price Range (Based on Average Rates): £
Hotel Class:3 star — Park Inn by Radisson York 3*
Number of rooms: 200
Official Description (provided by the hotel):
Overlooking the River Ouse, Park Inn by Radisson York City Centre is a vibrant hotel close to premier attractions. The hotel's prime location is within walking distance of the train station, shopping and business districts. Feel at home in one of the 200 bedrooms with stunning views of the river, city centre or cathedral. Room amenities include flat-screen televisions, Free Wireless High-speed Internet and complimentary toiletries. Enjoy on-site dining in the vibrant restaurant and bar, which serves appetising dishes and an extensive drinks menu. Onsite, secure car parking is also available; charges apply. With 12 meeting rooms, the hotel is a great choice for hosting events. The facilities can accommodate up to 400 delegates for conferences and up to 240 guests for gala dinners ... more   less 
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Also Known As:
Park Inn By Radisson York Hotel York
York Park Inn
Park Inn York
Park Hotel York

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