Really enjoyed the carvery on a previous stay so booked DB&B this time. What a mistake the restaurant was closed during our stay and the communication between the staff was shockingly poor. We had booked our meal for 7.15 and by time we had sorted out that we were eating in the bar and that allowance provided did not provide a choice of 3 course meal we had to resort to requesting the duty manager to resolve the issue and were not served our meal until after 9pm. We did receive complimentary drinks however did this make up for spoiling our evening in York? Very dismayed on our second evening again eating in the bar to have to explain the situation again to the staff. Grace behind the bar was literally the hotel,s saving grace! We also booked twin rooms and reminded the staff on 3 separate occasions of this however when we were shown to our rooms they were doubles. We had to wait on this being resolved too. A real shame as good budget hotel soured by these issues. We enjoyed our visit enough the first time to warrant a repeat visit however not sure it will be repeated again.
- Official Description (provided by the hotel):
- Overlooking the River Ouse, Park Inn by Radisson York City Centre is a vibrant hotel close to premier attractions. The hotel's prime location is within walking distance of the train station, shopping and business districts. Feel at home in one of the 200 bedrooms with stunning views of the river, city centre or cathedral. Room amenities include flat-screen televisions, Free Wireless High-speed Internet and complimentary toiletries. Enjoy on-site dining in the vibrant restaurant and bar, which serves appetising dishes and an extensive drinks menu. Onsite, secure car parking is also available; charges apply. With 12 meeting rooms, the hotel is a great choice for hosting events. The facilities can accommodate up to 400 delegates for conferences and up to 240 guests for gala dinners ... more less
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- Also Known As:
- Park Inn By Radisson York Hotel York
- York Park Inn
- Park Inn York
- Park Hotel York