Just back from 3 nights to celebrate my sister in laws birthday.
Moved rooms after 1 night from 1st to 3rd floor , first nights sleep terrible for myself and sister in laws room; our sleep was disturbed throughout the night by ?who Reception were efficient and allocated rooms on the 3rd floor, even though I had telephoned ahead to ask for quiet rooms, on check in they had put us above Henry Beans Bar!
Catherine the Housekeeper was great - we had asked her about using blue tack to decorate a bedroom for the birthday girl and Catherine took the items and did it all for us when we were out! great surprise, lovely member of staff as most of the staff are. The lady cooking the eggs at breakfast is also great - a "northern girl" like us. She even made sure there was a banana each day for mother in law's breakfast!
We stay at the Hilton York twice a year - last in November 2011. My mother in law has difficulty getting into the bath so I would like them to try and accommodate us with a twin bedded room with a shower for future stays so hope somebody takes note of this - as they are not very accommodating towards people with mobility problems - yes I know you have a double bed room but my mother in law's carer is her daughter who does not want to share a bed.
Also need to sort out the a/c the rooms were very hot - we did go to reception about the heat! used a fan all night - I know it was exceptionally hot for March.
Overall though, cannot fault the cleanliness, and the breakfasts. In other reviews I have written I've always said a mini fridge would be great!
- Official Description (provided by the hotel):
- The Hilton York hotel is the 4-star hotel within the city walls and located in the heart of York. Only 10 minutes walk from York Minster, the railway station and other York attractions. Do business in one of 8 meeting rooms and savour European or Tex-Mex food in the 3 bars and restaurants. ... more less
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- Also Known As:
- Hilton York Hotel York
- Hilton International York
- Hilton Hotel York
- York Hilton International