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“Xmas Stay”
Review of Hilton York

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Hilton York
Ranked #39 of 46 Hotels in York
Jarrow, United Kingdom
Level Contributor
84 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Xmas Stay”
Reviewed 4 January 2013

Stayed between xmas and new year at this very central hotel.
This is the fifth time we have stayed here over the years at xmas time and have been very satisfied with the overall experience at the hotel.
Although a little pricey at £170 per night for dbb, it is the price you seem to have to pay for similar accomodation within the city walls.
The bonus of staying here is its location,minutes from the main shopping street and bars and restaurants.If arriving by train the station is a short taxi ride away or not too long a walk.The only complaint i have is the car parking charge of £17 per night. There is a public car park opposite the hotel also,and to be fair it would cost you that for 24hrs parking there.
We had a front facing room with views of cliffords tower,room was spacious and clean with ensuite bathroom with bath tub and shower over the bath.There was plenty clean towels and free shampoos etc and also two bath robes.The bed was a little hard for our liking.
We ate in the restaurant for breakfast and dinner.On both occasions each day the staff went out of there way to please.The choice at evening dinner was good, approx six choices per course and included in the dbb package.There were small supplements on certain dishes.The standard of food overall was very good.
Summing up a very nice stay and will return if in york again.

Room Tip: Front facing room on high floor
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  • Stayed December 2012, travelled as a couple
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Helpful?
Thank keane31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Scotland
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 January 2013

We stayed in the Hilton, York, for two nights - 1st and 2nd January 2013. It is the perfect location for a short break in this lovely city - right in the city centre, easy walking distance from shops, restaurants, attractions. We got a fantastic late booking rate of £74 / night which included an excellent breakfast ( I do like hotel breakfasts and am very fussy!!!). Reception, housekeeping and restaurant staff could not have been more pleasant and helpful. Only downside was £17 per night for parking - oh, and the shower pressure wasn't brilliant. We ate at the Olive Tree and Rustique restaurants which are literally two minutes walk (max) from the hotel.- really excellent food and both offering brilliant £12.95 two course menus. I would recommend the Hilton to anyone looking for a decent hotel in a great location.

  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank mk236
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Telford
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 2 January 2013

If you’ve stayed at Hilton hotels before then I can say it’s a classic Hilton. For those that haven’t, it’s got good service, great staff, wifi is extra as is parking and whilst a tad overpriced compared to the competition, the location and service make up for it, so overall a good experience.

I stayed here for 1 night just before Christmas on business and would quite happily come back again the summer for a short break.

  • Stayed December 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jupiter101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leamington Spa, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 January 2013

Our stay at the Hilton in York will remain memorable for the appalling dining experience. It is difficult to believe that a chef from a 4* hotel would let such meals leave the kitchen. If you enjoy good food the this is not the place to go. There were also many meals not available due to there have been a failure in deliveries.
Customer service was also below par. Being a city centre location the hotel offers valet parking and on one occasion we were made to feel that this was too much trouble.
There was also an issue with water pressure - the morning shower was something to be endured.
All in all the service offered by the hotel falls well short of the 4* that it has been given.

  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Fobwatch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these York hotels

2 reviews
Reviewed 1 January 2013

We stayed at the York Hilton for 1 night - 21 December 2012.

On site parking was good if a little costly. Room well furnished and very comfortable.

The location of the hotel is perfect as a base for discovering York.

No free wifi was a disappointment.

Stayed on room only basis so can't comment on food.

Stayed December 2012, travelled as a couple
Helpful?
Thank Nigel T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bridlington, United Kingdom
Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 31 December 2012

We stayed overnight at the hotel on 22nd December so that we could have a celebration meal in York and not have to drive home. The hotel was perfect. It is in an ideal location for walking to all the great restaurants in York. As a previous reviewer said the staff in the underground parking facility are extremely skilled and very courteous and helpful.

We were greeted very warmly at reception and our room was lovely, facing Clifford's Tower. Breakfast was very good, well cooked and the lady cooking eggs to order was chirpy and cheery. We were delighted with our choice of hotel.

Room Tip: The rooms facing the tower have a good outlook
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  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Atilla-the-Hen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Framche-Comté
Level Contributor
67 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 31 December 2012 via mobile

Pros
Very nice room, comfortable , large and clean; well furnished (fruits, drinks...)
People are very nice, especially for breakfast, papers available for free
Centrally located

Cons
Wifi not free in the room, which is a bit mean regarding hotel standards
Only uk tv and radio stations
Despite few stays in Hilton hotels, I did not yet receive my Hilton reward membership info

Stayed December 2012, travelled on business
Helpful?
Thank seb8975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton York

Property: Hilton York
Address: 1 Tower Street, York YO1 9WD, England
Phone Number:
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Amenities:
Bar / Lounge Business Centre with Internet Access Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#17 Luxury Hotel in York
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hilton York 4*
Number of rooms: 130
Official Description (provided by the hotel):
The Hilton York hotel is the 4-star hotel within the city walls and located in the heart of York. Only 10 minutes walk from York Minster, the railway station and other York attractions. Do business in one of 8 meeting rooms and savour European or Tex-Mex food in the 3 bars and restaurants. ... more   less 
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Also Known As:
Hilton York Hotel York
Hilton International York
Hilton Hotel York
York Hilton International

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