Just returned from a two night stay at this hotel. I had booked a Deluxe room, however I didn’t feel that this room was a deluxe. On booking this room the description said that I would receive bathrobes and slippers and complementary wifi, on arriving at the room the size was what I would have expected a standard room to be.
I rang down to reception to check this was a deluxe and was told it was, I pointed out that I had not bathrobes or slippers and it was trying to charge me for wifi access, at this point reception did send up some bathrobes but no slippers and they gave me a code for the wifi (they forgot to give it on check in)
After an evening out I returned to the hotel to have a couple of drinks in the bar, i ordered one round of drinks and when it was time for our second drink, i went to the bar to find it closed, no last orders were called and no staff came around advising that the bar was closing (approx 23:00hrs), so it was off to bed early
The second evening the same issue we got back to the hotel at approx 23:30 to find the bar closed and was told I had to order drinks through room service, which I did. When the drinks arrived the staff member commented that he didn’t know why hadn’t served me downstairs?
Tuesday morning I was awoken at approx 8am with banging and furniture being dragged around, I managed to get back to sleep but was again awoken by scrapping on the walls in the next room. at this point I got up and got ready to check out. On leaving the room there was bedroom furniture littered up the corridor, not a great look.
Don’t think I will be staying at this hotel again, could have gone somewhere else for half the price and got a better deal
- Official Description (provided by the hotel):
- The Hilton York hotel is the 4-star hotel within the city walls and located in the heart of York. Only 10 minutes walk from York Minster, the railway station and other York attractions. Do business in one of 8 meeting rooms and savour European or Tex-Mex food in the 3 bars and restaurants. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hilton EMEA, Hotels.com, Booking.com, Hotelopia, Odigeo, Priceline, TripOnline SA, Traveltool, S.L.U., Cancelon, HRS, Evoline ltd and HotelQuickly so you can book your Hilton York reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Hilton York Hotel York
- Hilton International York
- Hilton Hotel York
- York Hilton International