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“Great base for exploring York”
Review of Hilton York

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Hilton York
Ranked #38 of 47 Hotels in York
Reviewed 23 June 2014

We stayed at this hotel for 2 nights in June so we could go to a couple of festivals that were on in York at the time. On arrival the reception staff quickly sorted out a problem with the room we were allocated & everything ran smoothly after that. The room wasn't luxurious but had everything we needed & was in a good condition. The beds were comfortable, there was plenty of hot water in the bathroom & lovely towels. Breakfast was a buffet with plenty of choice & some items were cooked to order. The location was ideal with all the attractions of York within easy reach. We would happily stay at this hotel again on a future visit to York.

Stayed: June 2014, travelled as a couple
Thank jmystockton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MartinBradnam, General Manager at Hilton York, responded to this reviewResponded 25 June 2014

Dear jmystockton,

Thank you for taking the time to review Hilton York on Trip Advisor. I appreciate the feedback, following your stay at the hotel.

I was please to read overall you had a good stay, and would consider staying at the hotel again in the future. Thank you for your patience – I was sorry to read you encountered an issue with the room you were originally allocated, but that Reception were able to rectify this. I was glad to read you found the room comfortable, experienced plenty of hot water, you enjoyed breakfast and found the hotel a central location from which to explore York.

We hope to welcome you back in the near future, and thank you once again for your positive review.

Kind regards

Martin Bradnam
General Manager, Hilton York.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,655 - 1,661 of 2,884 reviews

Reviewed 23 June 2014

We were on vacation and this hotel was under construction, of which we were never advised, staff rude, room/kettle was horrible/unusable, would not stay at this hotel, no restaurant/bar due to reconstruction, Wi-Fi/Internet only worked in Lobby

  • Stayed: June 2014, travelled with friends
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Review collected in partnership with Hilton Hotels & Resorts
2  Thank 200janicef
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 June 2014

This Hilton disappoints. First their restaurant was under remodeling. We should have been informed of this but were not. Their WIFI also was terrible, would not work anywhere but in the Lobby. Although this was across the street from Clifford’s tower, historical site and near the castle wall, I would not return to this Hilton. Staff also was not able to really answer questions on where to go to eat.

  • Stayed: June 2014, travelled with friends
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1  Thank djf58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 June 2014 via mobile

Stopped 1 night in June 2014. Modern, clean, tidy. Friendly staff. Very comfortable bed in a lovely bright, spotless room with all the facilities you would expect. Breakfast was good. Eggs cooked fresh. Hot coffee, which makes a change to most. Didn't eat in the restaurant.
Excellent location walking distance from every attraction.
Overall an excellent hotel. Only downside is the fee for parking, but it's cheaper than the car park over the road. Would definitely stop again.

  • Stayed: June 2014
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1  Thank IaShaCraSha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 June 2014

Stayed at the Hilton in York due to its locality. This is the only bonus of the hotel.. great for all tourist attractions. The hotel itself is very dated.. rooms are basic.. not what you would expect for a Hilton hotel. Our room was opposite a building yard.. also very noisy throughout the night therefore couldn't keep the window open and in turn boiling to death! bed small and uncomfy.. stains all over the carpet.. Wouldn't pay the amount of money we did to stay here again.

  • Stayed: June 2014, travelled as a couple
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1  Thank becky h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 June 2014

parking limited £10 but valet parked, good conference facilities, nice hotel, when coming away you turn straight into the one way system which at rush hour does not rush! Nice staff very helpful and friendly.

  • Stayed: June 2014, travelled on business
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Thank Sharon T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 June 2014

Large room with two twin beds, comfortable, great restaurant, and location. Great staff and cleanliness. The room had a lot of room, the tv worked really well and had great features. It site right at the bottom of Clifford's tower and is near the center of the town.

  • Stayed: June 2014, travelled with family
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Thank Emily307
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton York

Address: 1 Tower Street, York YO1 9WD, England
Phone Number:
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Amenities:
Bar / Lounge Business Centre with Internet Access Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#17 Luxury Hotel in York
Price Range: £94 - £255 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton York 4*
Number of rooms: 130
Official Description (provided by the hotel):
The Hilton York hotel is the 4-star hotel within the city walls and located in the heart of York. Only 10 minutes walk from York Minster, the railway station and other York attractions. Do business in one of 8 meeting rooms and savour European or Tex-Mex food in the 3 bars and restaurants. ... more   less 
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Also Known As:
Hilton York Hotel York
Hilton International York
Hilton Hotel York
York Hilton International

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