Check in was relatively straight forward and our room was clean, tidy as you would expect from a Hilton. The bed, pillows were very comfortable. The bathroom was good. The trouble began when I tried to iron my partner's shirt for our meal out (having experienced Hilton dining before we always eat out in the evenings.) The ironing board was wobbly which made the job quite challenging but the iron should not have been in the room let alone the hotel due to the flex being worn in several places. After a very good night's sleep we ventured down to breakfast...what a mistake. The Hilton breakfast is renown and ours certainly was. The sausages were not cooked properly and cold, the bacon was cold as were the hash browns, the scrambled egg was "warm". We asked for 2 teas and got 1 tea and 1 coffee which got changed but he blamed his colleague for getting the order wrong (not good). We were not offered a top up of tea. I completed the comment card and handed it into Reception together with the iron when we checked out. When asked if we enjoyed our stay I said no and the Receptionist gave me a flithy look and gave a brief explanation of what was written on the card. I would not recommend this hotel for food but the bed was comfortable.
- Official Description (provided by the hotel):
- The Hilton York hotel is the 4-star hotel within the city walls and located in the heart of York. Only 10 minutes walk from York Minster, the railway station and other York attractions. Do business in one of 8 meeting rooms and savour European or Tex-Mex food in the 3 bars and restaurants. ... more less
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- Also Known As:
- Hilton York Hotel York
- Hilton International York
- Hilton Hotel York
- York Hilton International