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“Fab hotel, excellent value”

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Best Western Kilima Hotel
Ranked #23 of 47 Hotels in York
Certificate of Excellence
Reviewed 20 January 2013 via mobile

Me and my partner have just returned from a two night stay on a four poster room.

The room was very clean, warm and comfortable.

The staff were all very friendly and provided excellent service.

the swimming pool felt a little cold, but we soon warmed up once we started swimming, and whilst the gym is small and compact, it has everything you would expect and need.

it was a surprise to see someone clearing the car park of snow so early on Saturday morning, just proves they really do think about guests plans for the day.

We will definitely be going back!

  • Stayed: January 2013
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1  Thank s133111111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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503 - 509 of 641 reviews

Reviewed 4 January 2013

I initially chose this hotel as it had good reviews and it was so close to the centre (a short walk) My plan was to do a spot of last minute Christmas shopping and enjoy the historical sites of York. Unfortunately the weather was bad and I was rather tired so decided to relax in the hotel browse the internet and shop online (free wifi plus a stand alone computer downstairs in the hotel lounge)
The hotel staff were very attentive, friendly, welcoming and helpful.
The room was very t was very clean, spacious and comfortable. All the usual amenities were there mini fridge, hot drinks buscuits, cable tv etc The bathroom was lovely and had an extremely powerful shower which actually massaged my neck and shoulders.
I cant fault this hotel and in my eyes and for a three star Hotel it was 5 star quality.

  • Stayed: December 2012, travelled with friends
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1  Thank homesie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 January 2013

Stayed here for New Years Eve. Had a fantastic meal before setting off out to welcome the New Year in at the Minster. The staff were very friendly and helpful, the rooms are beautifully decorated, clean and comfy. Would recommend staying or dining here.

  • Stayed: December 2012, travelled with friends
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Thank Donna B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 December 2012

I stayed here for 2 nights as part of a work's function and was very well looked after. I am a fussy eater and when I stayed at the hotel I was ill with a cold but the food was great.

The hotel staff were brilliant and looked after us (a group of around 16 people) really well.

The rooms were nice and big and had everything I needed. The service was excellent - nothing was too much trouble and every request was met with a smile.

A great, personal service that you just don't get with some of the bigger chains.

  • Stayed: December 2012, travelled on business
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Thank Ann_the_Coach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 December 2012

This hotel has a very nice feel to it, Unpretentious, tidy décor with Friendly staff.
Very clean and well maintained throughout - housekeeping is excellent, (this is where a lot of hotels fail so it's always a relief when it's of this standard because it means you can relax)
I had a meal in the spacious but still cosy restaurant and was very impressed by the quality and quantity of the food.
Big car park and only a short walk to the city centre,
Nice size Swimming pool was the icing on the cake,
Not many hotels tick this many boxes so will I be staying here for my future visits to York.

  • Stayed: December 2012, travelled on business
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Thank 647Peter_3000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 December 2012

This was our 3rd stay at the Kilima Hotel and yet again it was lovely, the staff are always willing to help and the food in the restaurant was excellent. We will definitely be back for our 4th stay next year. We made use of the steam room, swimming pool and gym which were all very clean. The showers in the changing rooms and in our bathroom were really powerful and refreshing. The walk into the city centre takes about 10 mins, just perfect all-round really!

  • Stayed: December 2012, travelled as a couple
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Thank Mrs_Stephens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 December 2012

2nd stay in York in the last couple of months and after the previous hotel was a let down opted for a change. Hotel well located to the city and A64, University. Ample free car parking, four poster room with additional sitting room was excellent and clean. Staff very friendly and professional and seemed genuinely pleased to help people and be happy to be there unlike a lot of hotel. Just had cheese and biscuits in the bar area as eaten in town earlier but food well presented and pleasant atmosphere in the dining area. Staff dried my wife coat in the boiler room after the full day of rain which was most welcomed. Breakfast simple but fresh cooked and tasty.

Have stayed in many hotel which have been rated higher , costed more but delivered far less. Would recommend

  • Stayed: December 2012, travelled as a couple
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Thank bikeman_meop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Kilima Hotel

Address: 129 Holgate Road, York YO24 4AZ, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Amenities:
Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #23 of 47 Hotels in York
Price Range: £81 - £196 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Kilima Hotel 3*
Number of rooms: 26
Official Description (provided by the hotel):
The BESTWESTERN Kilima hotel is a privately run family feel hotel with 26 bedrooms. Located on the west side of the historic city of York we are a 10-15 minute walk to the bar walls and a further 5-10 to the city centre. We are on two bus routes and busses go every 10-15 minutes. Taxis are around £5.00. We have our own car park (free to guest who book direct with the hotel otherwise £5.00 per day) as well as an indoor swimming pool and small fitness room. All rooms are en-suite and all have flat screen TV and free coffee and tea making facilities. We pride ourselves on our friendly relaxed approach as well as our drive to make every guest stay as enjoyable as possible. ... more   less 
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Also Known As:
Best Western York
York Best Western

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