We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Best Western Kilima Hotel
Nearby Hotels
US$289
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$169
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
US$202
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$162
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Restaurant
York Marriott Hotel(York)(Great Value!)
US$107
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$95
Expedia.com
View Deal
  • Free Parking
  • Pool
Park Inn by Radisson York(York)(Great Value!)
US$221
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$100
Park Inn
View Deal
  • Free Wifi
  • Restaurant
Holiday Inn Express York(York)(Great Value!)
US$73
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$71
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$133
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$122
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Restaurant
US$129
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$115
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
Holiday Inn York(York)(Great Value!)
US$101
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$90
Priceline
View Deal
  • Free Parking
  • Restaurant
Holiday Inn York City Centre(York)(Great Value!)
US$90
Priceline
View Deal
  • Free Wifi
  • Restaurant
Hilton York(York)
US$142
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$115
Priceline
View Deal
  • Restaurant
  • Room Service
Reviews (672)
Filter reviews
672 results
Traveller rating
303
273
67
18
11
Traveller type
Time of year
LanguageAll languages
More languages
303
273
67
18
11
Show reviews that mention
All reviewsswimming poolsteam roommanager chriscity centrelovely poolfour poster bedleisure facilitiesthe hotel managerminute walkfree car parklovely hoteleggs benedictthe national railway museumgood sizefull englishbooked this hotelfamily room
Filter
Updating list...
492 - 497 of 672 reviews
Reviewed 26 July 2013

I travelled with my sister and three teenager's .The room was immaculately clean , lots of room and the decor was really modern. The staff were really friendly especially the man on reception .We will definitely returning back in the near future thank you for a wonderful stay. Also I nearly forgot the breakfast was also fantastic the teenager's were most impressed .

Room Tip: We had a family room with adjoining door for children room 27 we had a four poster bed in our room lots of space .
  • Stayed: July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank helen w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2013

My wife and I stayed in "terrific" York for the weekend just gone!.....What a great place to visit, not enough time to do all we wanted too as the weather was so great we somehow just found all the pubs and great restaurants were more to our taste this weekend!!!!......As for the Hotel, the room we stayed in was quite dated, needed updating and for the price we paid I feel it could be a bit more "Upmarket?"....Most reviews say its a 10-15 minute walk to city, however we found that was only to the city wall at Micklegate, to get to the centre add another 5-10 minutes!!.....And in the heat we experienced not a problem getting there but did need a taxi back each night!!! As most reviews have said the reception was hardly ever manned, but when we wanted something it was only seconds waiting for assisstance!!!......The Staff we encountered were all really friendly, cannot fault the "English Breakfast", always piping hot, and plenty of it, along with whatever else you required, 1st class nosh!!!.....We ventured to the pool only once over the weekend and found this to be very clean, well maintained and a nice refreshing way to cool off after walking back late afternoon!! All said and done a nice little hotel, if expectations are not too high, very clean, and added benefit of free parking!!!!! we were also allowed to leave our car in the carpark after checking out, so we could enjoy a full day back in York, without the hassle of parking charges in York, which Im told are quite expensive.

Room Tip: Try and get a room in the new extension, as these might be more updated than the older one we stayed in ie room 16
  • Stayed: July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Steve S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2013

We have literally just got back from our first weekend in York together having been on many weekend breaks together around the uk & europe.

On arriving at the hotel there was no one to be found at reception, on ringing the bell several times 'finally' somebody appeared, i'd like to add with no apology about our wait in reception. The young male I would like to add was friendly & attentive, showed us where our room was & advised where other facilities were in the hotel.

In entering the room it was clean but we noticed that the bed was incredibly small considering both me & my partner are of slim build but we thought nothing of it & continued for a very good evening in York. The hotel itself is a good 15 minutes brisk from the centre but this did not bother us as we were aware & are of relatively good shape.

In entering the room on our return the room was very stuffy & this was where we had our first night of complete lack of sleep due to the bed size.

In the morning we were still trying to remain positive & headed down for breakfast. My partner straight away headed towards the cereals & juice area & was advised that this would be brought to us?? We found this very strange as the majority of hotels nowadays allow you to get you to get those accompliments yourself? But again we left it be & ordered our cereals & hot foods. Unfortunately we never received these & my apparent poached egg was a hard boiled & my partners food was cold, we perhaps should have said something but by that time the sleep deprivation & the cock up already just put us off to be honest.

We headed for a swim & the pool was nice but the steam room seat was broken & by looking at other reviews its been that way for a long time which shouts out a lack of attention to detail.

I didnt want to go for breakfast the next day & would rather had gone somewhere else but my partner was still optimistic, again unfortunately it wasn't to standard, again when we checked out this morning nobody was to be found hence having to leave this review rather than bringing this to their attention.

Unfortunately the hotel needs to raise its game to compete with the chain of hotels that are far cheaper & offer better quality.

  • Stayed: July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank sadie c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 July 2013

This charming hotel (originally the rectory for the local church which has been extended) is ideal for visiting the city of York. It has plenty of car parking and there is a frequent bus service (nos 1 and 10) into the City Centre with bus stops right outside the hotel (senior citizen bus passes are accepted). For younger legs, walking into the City Centre, railway station and the National Railway Museum are all within a 15-20 minute walk. The staff were all very friendly, professional and offered advice and assistance. Chris and Samantha in particular make guests feel very welcome with nothing too much trouble for any of their staff. We can highly recommend the food in the downstairs restaurant where food is cooked to order. It is of an excellent standard but note that portions are very generous - we never managed more than 2 courses! There is a good choice of breakfast dishes and the local Whitby kippers are recommended. Daily specials augment the menu for those staying more than a couple of nights. The swimming pool is clean and offers a welcome dip after long days visiting the sights. Our suite was large with a separate lounge, a four poster bed in the bedroom, and both bath and shower in the small bathroom. Thankfully the hotel provided a room fan which did help to move the air around during the uncommon heat wave! We would certainly recommend this hotel if visiting York.

Room Tip: Room 20 is a spacious quiet suite with separate lounge and a corner bath and shower in the bathroom.
  • Stayed: July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank pepeingle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 July 2013

First visit to this hotel. What a pleasant surprise. Staff are all very friendly and professional - any issues sorted promptly and without question. Room very clean and spacious although during this heatwave no air conditioning made it a little uncomfortable despite the best efforts of our room fan. Had breakfast and dinner at the hotel, both of which were delicious - be aware however that the portions are enormous so make sure you are hungry! The hotel is a bit of a walk from the city centre and/or train station but only a few minutes by taxi. I would highly recommend the Kilima.

Room Tip: Ask for a room at the back away from any traffic noise.
  • Stayed: July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Somerferg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews