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“friendly staff”
Review of Ibis York Centre

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Ibis York Centre
Ranked #39 of 47 Hotels in York
Lincoln, United Kingdom
Level 6 Contributor
148 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
“friendly staff”
Reviewed 21 July 2014

stayed just for one night, friendly check in, free parking ( but small car park) first come first served basis, room clean and tidy but very basic, check your supplies of shower gel/shampoo etc in the shower BEFORE you get in, only two tea bags and 2 sugars in the drinks tray so if you like a cuppa get your supplies from reception before you settle in for the night, not as near the town centre as advertised more like a 15 to 20 minute walk not good for high heels! And on a thursday evening most of the restaurants stop serving food at 9.30 so indian may be your only option even the thai over the bridge was closed early if you get the munchies after a few drinks,

Room Tip: room 109 very spacious and private
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  • Stayed July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank G A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
-Helen-Eades-, Manager at Ibis York Centre, responded to this review, 25 July 2014
Thank you for your review.
I am pleased that on the whole you have enjoyed your time with us.
The majority of guests fine that the supplies in our rooms are adequate, but please be aware that the team are more than happy to suppply extra shower gel, tea/coffee ect. whenever needed.
I hope that you would choose to stay with us again in the future.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (251)
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Oswestry, United Kingdom
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 21 July 2014

With the town centre a mere 5 minute walk away this hotel was a perfect spot for myself and my fiancee to take in the sights and local attractions without the need for additional transport.
Everything was within reach, but not so close to be distracted by the bright lights and nightlife that York has to offer.

The accomodation could not be faulted, with everything clean and fresh on arrival, and a phenomenal choice for breakfast each morning.
Great price as we paid £65 per night for 4 nights in August 2013.

The television refused to work when we first tried it and although it was 11:30pm the night staff were only too happy to come up to our room and fix it within 5 minutes of reporting it.

On our departure, we enjoyed a nice quiet drink at the bar before heading out to catch our coach home - only to discover that there was in fact a car park around the left hand side of the hotel - which will be handy to remember for our next visit! Although I was informed that the parking is limited, and that it is purely first come first serve!

Room Tip: Get a room at the back - absolute silence!
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  • Stayed August 2013, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Clarey_c2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
-Helen-Eades-, Manager at Ibis York Centre, responded to this review, 22 July 2014
I am very pleased to hear that you had such a good stay with us. Should you wish to stay with us again in the future, please be advised that you will always find our best value prices on the ibis website and booking in advance will always get you the best prices available.
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London
1 review
Reviewed 21 July 2014

The staff were great, the room was spacious, clean and comfortable. The hotel is very close to centre of York and buses run nearby. Can't fault it at all. For the amount paid it was truly great value!

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ibis Hotels

Helpful?
Thank Wandsworths
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
-Helen-Eades-, Manager at Ibis York Centre, responded to this review, 22 July 2014
I am pleased to hear that you enjoyed your stay with us and found the hotel great value and hope to meet you during your next visit to York.
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Blackburn, United Kingdom
Level 5 Contributor
66 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 21 July 2014

Stayed over for 1 night with friends and was greeted by desk staff Lynsdey .A brilliant start to the day .A person who was chatty friendly and humorous and let nothing get in her way of assisting you to the best she can .The place is central and easy to get to the city from .It was clean ,tidy and could not ask for more, For a great budget stay I definably recommend this place as the staff make it feel great

  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank mark d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
-Helen-Eades-, Manager at Ibis York Centre, responded to this review, 22 July 2014
Thank you for your feedback. I am very pleased to hear Lyndsey left such a lasting impression with you. i will pass on your comments to her.
I hope you choose to stay with us again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hampshire, United Kingdom
Level 6 Contributor
89 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 20 July 2014 via mobile

We stayed here for five nights for the York Naked Bike Ride and the Gay Pride March .
It's not a bad hotel the rooms are clean and our room over looked the car park and large trees with virtually no traffic noise .
The car park for the hotel is free and small so when we parked we left the truck there and didn't move it as car parking is fairly expensive .
The hotel is just a short walk from Micklegate and close to the city centre .
It's a typical ibis with a local flavour as most people in York , including the staff, are very friendly .
The only two down sides for us were a very odd smell in our room, like bad BO that you only noticed when you came back into the room after a day out and the room doors.
They slam, well , selfish customers let them slam , so if you come back late and want a lie in anyone who gets up early for breakfast gets you up as well .
Just a notice to say "please close your door quietly" would do the job.

Stayed June 2014
Helpful?
Thank Bedfordrl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
-Helen-Eades-, Manager at Ibis York Centre, responded to this review, 21 July 2014
Thank you for your review.
I am pleased that you enjoyed your stay with us. In the near future we are having our doors replaced, which should irradicate the disturbance you experienced from other guests.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hong Kong, China
Level 3 Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 17 July 2014

I spent two nights here with many of my friends here recently. The room was nice and clean, good price, the bar and breakfast was really nice (awesome English brekky) and most of all the service was really friendly. The negative was the showers - cold and runny they need to fix that. The location is fantastic and great access to York's wonderful city centre. Overall recommended for sure.

  • Stayed July 2014, travelled with friends
    • Value
    • Rooms
    • Service
Helpful?
1 Thank Flash1979_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
-Helen-Eades-, Manager at Ibis York Centre, responded to this review, 18 July 2014
Thank you for your review.
I am pleased to hear that on the whole you have enjoyed your stay.
I will look into the issues you have mentioned, and will investigate where we can make improvements.
I hope you choose to stay with us again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ibis York Centre

Property: Ibis York Centre
Address: 77 The Mount, York YO24 1BN, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Amenities:
Bar / Lounge Business Centre with Internet Access Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #39 of 47 Hotels in York
Price Range (Based on Average Rates): £
Hotel Class:2 star — Ibis York Centre 2*
Number of rooms: 91
Official Description (provided by the hotel):
Ibis York Centre hotel is a budget hotel, located at the gates of the city walls, within a short walking distance from the Train Station and the main city centre. The National Railway museum and York's Racecourses are within a short driving distance. The en-suite accommodation comes with internet access and with satellite TV. Facilities include Café and bar offering hot and cold snacks 24 hours a day, WIFI, and two modern meeting rooms. Parking £7 per 24 hours. ... more   less 
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Also Known As:
Ibis York Centre Hotel York
Accor York Centre
Ibis Hotel York
Hotel Ibis York

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