The Ibis is in a great location for a stroll into York City Centre and having passed by the racecourse on my way home i noticed that it would be a great location if having a day at the races.
Parking was tight as i was driving a people carrier but it was handy to have at the back of the hotel.
The reception and dining area are very nice on the eye.
The rooms are what i would describe as cheap and cheerful.
The decor could do with a spruce up and the showers are adequate.
One problem was the doors on the 3rd floor where we were located make a loud bang when closing which was a problem to my wife who is a light sleeper.
In fairness we just used the hotel as a base to sleep as we where out for most of our visit so found it handy and would book again.
Thank you for your feedback. It is always a plesure to have positive feedback. I hope you choose to stay with us again in the future.
Not sure where the grotty pictures came from, just visited this "budget" hotel & have no complaints whatsoever. Stayed with 3 friends, rooms next door to each other, which was great. Clean, well equiped, flat screen tv with air con, that worked well. Admittiedly one of us did have a slight hiccup but this was remedied. Lindsey on reception went that extra mile, northern hospitality cannot be faulted! The hotel is well situated just outside the wall, what more could we ask for. Everything within easy walking distance or a short bus ride at most (this was only needed for our visit to the Joseph Rownteee theatre) and then only because it was an evening production. I have visited many so called upmarket hotels that are not as clean, well equipped or friendly as this hotel. Lyndsey is a star.
Thank you for your comments regarding your stay.
I will ensure that Lindsey is shown the comments, and I'm sure that she will be as pleased as I am that she made sure you had an enjoyable stay.
We look forward to welcoming you back in the near future.
Stayed at the ibis in york for my birthday , we managed to get a parking space and we were able to check in early because our room was ready , it was a good double bedroom which was very clean and came with the extras I requested prior to arrival , bathroom was also very clean but the extractor wasn't working very well but apart from that is was ok . The hotel itself is only about 10 min walk to the city centre and there are pubs and restaurants close by aswell , I would definitely stay here again .
Thank you for your feedback. I am delighted that you enjoyed your stay with us and hope that we can welcome you back in the near future.
We stayed for 3 nights and we were frustrated by the disabled access. It was not pushchair friendly as there are steps to the entrance and the disabled lift was not working properly, which meant everytime I wanted to enter I had to wait for a member of staff to activate it, which felt like forever!! Especially when they were busy with customers, this could cause a lot of bother if you need disabled access.
Thank you for your feedback.
Due to being a grade 2 listed building we are unable to change the frontage of the building, hence the accesable lift in order to help any guest with mobility issues to safely enter/exit the building. Staff members operate the lift from the inside of the building for the safety of all guests and I apologise if you were kept waiting whilst the receptionist on duty was serving another guest at the time you needed the lift and kept you waiting longer than we would have liked.
Our party of 3 friends stayed here for 2 nights this week. As always when you have booked a budget hotel there is a sense of nervousness when you arrive but we were greeted warmly by Lindsey on reception. The hotel was clean and modern inside and the rooms were nicely decorated with ample space and all the facilities you would expect in a more expensive hotel. The bed was one of the most comfortable beds I have slept in for a long time.
Lindsey was on duty everyday and gave us lots of useful information about places to eat, buses and booked taxis for us. One of our party did have a problem with her room but Lindsey sorted it out quickly.
The hotel is ideally situated a couple of minutes from the city walls so if you are looking for a decent place to stay at an affordable price I would definitely recommend this hotel.
Thank you for your review.
It is a pleasure to recieve such positive feedback. I have passed on your comments to Lindsey, who is also happy that you enjoyed your stay with us.
I look forward to welcoming you back in the near future.