Had a panic on arrival because at my previous experience with a Premier Inn we paid online so it was a shock to find out that the room hadn't actually been paid for when we got there!! I had used my Mum's card so obviously never noticed the cash going out of the account and as we are a young couple - both 20 years old - it would have been hard to scrape together the £144.20 for 2 nights seeing as that was pretty much all our spending money!!
The receptionist Emma was extremely kind to us (I have registered to tripadvisor today just to write this review about her so that management hopefully see it lol) she made sure we could use my Mum's card as planned, spoke with my Mum on the phone about the problem and got it all sorted by email confirmation because she said she "didn't want to ruin our trip to York" - so lovely!!
We were very happy with the size of the room and the bathroom - both were very clean. The hotel is in a great location away from the road so there wasn't any problem with traffic noise. It was about a 10min drive to everywhere we wanted to go really and the car park is very safe and secure. The pub next door is a pub/restaurant style and very family friendly so there wasn't any issues with drunken people shouting outside at night or anything, it was a very enjoyable stay!
All the other staff we came across were very pleasant as well from Friday 9th April-Sunday 11th. Both nights we came in past 11pm so had to be let in by the receptionist and both times they were very friendly and let us in with no problems. Great service!
I'm sure we will be returning to York at some point in the future and this will definitely be our choice of hotel!
- Official Description (provided by the hotel):
- York North is a small Premier Inn set on the outskirts of York, just 1.5 miles from York Minster. With brilliant Park and Ride facilities and a bus stop opposite which takes you straight into the heart of York City Centre. Adjacent to us is The Dormouse Vintage Inn Pub/Restaurant serving food and drink daily. My team and I are proud of the great feedback we receive. Please contact Premier Inn for any other details. ... more less
- Reservation Options:
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- Also Known As:
- Premier Inn York North Hotel York