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“Races weekend stay”

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York Marriott Hotel
Ranked #34 of 45 Hotels in York
Chester, United Kingdom
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Races weekend stay”
3 of 5 bubbles Reviewed 27 May 2013

I stayed at the hotel as part of a group. In general we were very happy with most aspects of the hotel and the service. Its position for the racecourse is perfect.
Our main problem with the hotel was the standard of the evening meals. From our table of 9 we had to send 2 meals back and one remained uneaten on one evening. We felt that the food was poorly cooked and some items hardly cooked! Even the meals not returned were not the best, one of our party chose 2 starters because of the quality of the mains.
We also felt that the waiting staff should know what each dish is , we asked a couple of times what items on the menu were and staff had no idea.
Breakfasts were better with a good selection available.
I have based my rating on the views of the group and the fact that I would probably not return to the hotel purely because of the standard of meals.

Room Tip: Ask for View of race course. Do not park at the front of the hotel under the trees unless you like...
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  • Stayed May 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hoppy716
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,783 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (425)
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English first
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 27 May 2013 via mobile

This is a fantastic hotel only five minutes outside the main city via a very frequent bus service which stops right outside. The rooms are large, clean and very quiet with no road noise which was excellent for a light sleeper like me! It has an excellent restaurant and the bar food is superior too. I would recommend this hotel to anyone thinking of staying just outside the main city walls.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Frances D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 22 May 2013

An old country house, next to the race track, magnificent garden, charming rooms
Just had a walk through the garden and enjoyed bluebells, beech trees, yew and an old orchard in full bloom. Rabbits and squirrils all over the place.

Great service and friendly people.

Basic comfort in the room with even the iron board in a cupboard.

Room Tip: Take a room in the back and enjoy the silence at night
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  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Hiker5557
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburgh, United Kingdom
Level Contributor
70 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 20 May 2013 via mobile

I arrived at 11pm and the hotel were aware of this and supplied a car to pick me up at the train station .. On arrival I was helped and escorted to the room as it was late... The room was clean, fresh, and comfy ..
Having had a good nites sleep I made way to breakfast and was amazed by the view from the restaurant lolling over York racecourse... The gardens were stunning and the breakfast was fantastic... Staff were excellent throuout ...

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank fbgolfing2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 20 May 2013

We have just enjoyed a night at the Marriott and I cannot praise it highly enough! The hotel has a great location, being convenient for all the numerous York attractions, whilst also having fabulous views of the Racecourse and a delightful garden area. The bedroom was spotless and had a VERY comfortable bed. From the moment of our arrival the staff were friendly and helpful. I would particularly like to mention Lucy who served us at dinner and was a real credit to the hotel. We have just booked a function in the Hotel for next year and I have no doubt that a wonderful time will be had by all!!

  • Stayed May 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Janet W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle upon Tyne, United Kingdom
Level Contributor
44 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 18 May 2013 via mobile

Ate in the restaurant as part of a small group (but did not stay in hotel).

Relatively good menu offering and good service. Mains took a little while to be served, I think we hit the busiest time. Would use again if in the area.

  • Stayed May 2013
    • Location
    • Cleanliness
Helpful?
2 Thank mr_customer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheffield, United Kingdom
Level Contributor
35 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 17 May 2013

Very helpful and friendly staff , the bedrooms were immaculate , beds large and comfortable.
Andrew couldn't do enough for us when serving drinks ensuring that our large party had enough seats , lots of champagne etc etc
Pity that the Internet is so costly in the rooms but that seems to be every Marriott hotel .
And even more of a pity that the restaurant evening dinner is very disappointing poor quality frozen chips ( if you have to use frozen at least ensure the quality is good ) we booked in for 9pm and indeed the lack of diners is surely a reflection on the food, particularly on race days .
How ever we haves booked to return in August just won't be having dinner .

  • Stayed May 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Julie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about York Marriott Hotel

Property: York Marriott Hotel
Address: Tadcaster Road, York YO24 1QQ, England (Formerly Marriott York Hotel)
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Spa Hotel in York
#15 Luxury Hotel in York
Price Range (Based on Average Rates): ££
Hotel Class:4 star — York Marriott Hotel 4*
Number of rooms: 151
Official Description (provided by the hotel):
The York Marriott Hotel is within walking distance of York city centre and its many attractions including the National Railway Museum & York Minster. Castle Howard, the Yorkshire Dales and the North Yorkshire Moors are within a 1 hour drive of the hotel. With 151 stylish guest bedrooms the hotel is ideal for the Business or Social traveller. We offer a range of banqueting rooms holding up to 190 delegates theatre style, secure WIFI internet access is available in public areas and our Leisure Club features a heated pool, sauna, steam room, whirlpool, gymnasium & private tennis court. The all new Chase Bar & Grill serves a varied menu and offers a wide choice of refreshments whilst offering unrivalled views of York Racecourse from its sun terrace. ... more   less 
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Also Known As:
Marriott York
York Marriott

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