We stayed at this hotel on 16 & 17th december 2013 . Payed for room in full upfront via a 3rd party site. When we arrived we opened the option of charging drinks etc to the room and was told it would be £50 per night . I authourised via chip and pin a one off £100 payment and anything not used would be refunded. This was fine and have done this before at other hotels . We checked our bank a few days later only to find the hotel had taken 2 extra payments of £50 when we werent even there . They said it was a mistake and it would be refunded . 27th december and still waiting .would suggest anyone charging drinks would check there bank accounts carefully to make sure this isnt happening all too often . The excuse was as we booked and payed in full through a 3rd party site they made a mistake and charged us for an extra nights accommodation. .if this was the case we would have been charged £89 not 2 off payments of £50 . Something hookey about it bit how do you get to the bottom of it ?
- Official Description (provided by the hotel):
- The York Marriott Hotel is within walking distance of York city centre and its many attractions including the National Railway Museum & York Minster. Castle Howards, the Yorkshire Dales and the North Yorkshire Moors are within a 1 hour drive of the hotel. With 151 stylish guest bedrooms, the hotel is ideal for the Business or Social traveller. We offer a range of banqueting rooms holding up to 190 delegates theatre style. Secure WIFI internet access is available in public areas and our Leisure Club features a heated pool, sauna, steam room, whirlpool, gymnasium & private tennis court. The all new Cast Iron Bar & Grill serves a varied menu and offers a wide choice of refreshments whilst offering unrivalled views of York Racecourse from its sun terrace. ... more less
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- Also Known As:
- Marriott York
- York Marriott