After staying at the Marriott in Birmingham we were looking forward to find the same quality at the Marriott in York, but to our great disappointment the York hotel was a great let down. It is now time to renovate the hotel.
The room was shabby. The fridge in the room had been unplugged as it did not work- why was it not replaced? Initially there was no hot water. Once the esoteric system was shown us- why are there no directions on how to use the system in the bathroom? We had hot water after trying for half an hour.
The staff are lazy and very unhelpful they seem unhappy in their jobs and we the consumer suffer.
- Official Description (provided by the hotel):
- The York Marriott Hotel is within walking distance of York city centre and its many attractions including the National Railway Museum & York Minster. Castle Howards, the Yorkshire Dales and the North Yorkshire Moors are within a 1 hour drive of the hotel. With 151 stylish guest bedrooms, the hotel is ideal for the Business or Social traveller. We offer a range of banqueting rooms holding up to 190 delegates theatre style. Secure WIFI internet access is available in public areas and our Leisure Club features a heated pool, sauna, steam room, whirlpool, gymnasium & private tennis court. The all new Cast Iron Bar & Grill serves a varied menu and offers a wide choice of refreshments whilst offering unrivalled views of York Racecourse from its sun terrace. ... more less
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- Also Known As:
- Marriott York
- York Marriott