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“Cafe with no cream”
Review of Treasurer's House

Treasurer's House
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The York Pass Including Hop-On Hop-Off Tour
Ranked #17 of 211 things to do in York
Certificate of Excellence
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Attraction details
Recommended length of visit: 1-2 hours
Owner description: Step through 2,000 years of history with one visit to this house of dreams, where rooms are set up and furnished to mirror the grand styles from medieval times to the early 1900's.
Reviewed 10 March 2014

When visiting York we like to visit the cafe in the basement because it has a nice ambience and the quality of the service and food is usually quite good which is why it is often busy. It also helps to support the income of the Trust.Not any more if our experience of visiting on the first spring weekend of 2014 is anything to go by. It was practically empty. This we were to discover is maybe because it is not only a cafe with no cream for your coffee (milk only it now seems is all that will be available) but also because the choice of sandwiches is now far more limited and the prices are actually higher than Betty's. We know because that is where we went next. This is an issue the Trust needs to address - its one thing to limit the menu but sandwiches with fancy titles or contents at £5-7 is simply pricing many potential customers including Trust Members out of the market and especially if you cannot even get what you want. Trust members whether senior citizens on pensions or families with children want simple homely fare at reasonable cost. There is no excuse for charging prices higher than the top end of the commercial competition not least because the Trust simply does not have the same overheads given that it owns the building uses volunteers etc. Sad to say but unless someone at the top gets a grip on this we will in future now just go straight to Bettys where their customer ethos does actually involve giving the customer what the customer wants.

Thank sandalian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 7 March 2014

..as members of English Heritage we read about the Treasurer's House before we went to York and were reall glad that we got to see it. I'm not too sure how well advertised it is as it isn't on a main street and could easily be missed.

We went in to the cellars and were told about the ghost story of the Roman soldiers which was interesting, I'm not sure that it is worth paying extra for and it seems that English Heritage agree as from April 14 they will no longer charge for it, shame we went in February!

We then had a tour of the House which has a really interesting history, the tour guide kept both adults and kids engaged, which is no mean feat.

The kids were fascinated by the foot that follows you, you'll have to take a tour if you want to know what I'm talking about.

Thank theblackjohn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 March 2014

As members of the National Trust entrance was free. The house contained an eclectic collection of furniture, paintings, Tapestries and other items.
We saw conservation in action and enjoyed a drink in the excellent cafe.
A must is the free ghost tour of the cellar with an amazing story that will make the hairs on the back of your neck bristle.
There was also a lovely band of knowledgeable volunteers who made you feel welcome and obviously loved the house.

Thank Roger P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 March 2014

We got there at the opening for 11 am and we didn't leave the building until 1.30! The staff were very knowledgeable and we also visited the cellar (with hard hats because of low ceilings - didn't see any sight of the ghost). We wanted to go up to the attic but we would have had to wait an hour and a half. We even visited the restaurant there and had lovely pancakes as it was Shrove Tuesday. We would definitely return there when we visit York again.

Thank Vinces02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 March 2014

Given the title of this Grand house, and its location just behind the Minster, I had expected it to be some sort of historical Diocesan institution. The truth came as a surprise. The house and its contents were the amongst the first to be handed to the National Trust in the 1930's. I suspect that if offered today, the Trust would politely decline. The whole thing is a pastiche, the result of the fevered imagination of a (it seems to me) somewhat lonely and rather odd man. Frank Green, who created this edifice is in many respects more interesting than the contents of the house he created. Parts of Frank's 'Grand Design' such as the 'medieval' shutters, or the cheap painted versions in the 'Kings Room' are risible. The whole thing screams of 'new money' desperately seeking a grander heritage - and doubtless Frank's early gift to the Trust was part of cementing this bargain. Frank's obsession with 'bling' furniture, the constant references to his 'dapper' appearance and his lifelong unmarried status raise further interesting questions about what motivated him as an individual. Despite all the above, there are some lovely rooms, furnished with beautiful furniture, paintings and mirrors, many of these purchased by Frank from grander houses as their owners sought to pay crippling death duties. It would be interesting to know the full provenance of more of Frank's Collections. He adorned the house with somewhat tart notices (he used to open the house to visitors, before he gave it to the Trust - mind you, only the right sort of visitor). Frank also marked the position of every item of furniture with discreet floor studs and warned the Trust he would come to haunt if any stick of furniture was moved. Naturally this has spurred the ever avaricious National Trust to launch 'Ghost Tours' (yawn) of the cellar, at a premium price. Nevertheless, The Treasurer's House is definitely worth a visit, if only to try and get inside the mind of Frank Green. On a practical note, it would have been nice to have been told there was a guided tour, doubtless an oversight by the reception. As ever the NT volunteers in each room were a helpful font of knowledge. Great little tea room in the basement.

Thank Ifoldman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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