Arriving hungry for dinner at 7pm, my family took a table upstairs so we could get a window seat overlooking the river on such a lovely evening. we then ordered our food. We took advantage of the advertised two for one on steaks on a Sunday. We waited an uncomfortable 45 minutes for our meal to arrive during which time we had to suffer the bad singing from a group of inebriated sounding customers downstairs, wailing at full volume. Where was the management to ask them to keep it down?. I ordered the 8oz rump steak. The fries, salad, mushrooms and peas were fine but the steak was a jaw breaker. I chewed and chewed and gave up. Boot leather would have been easier to eat. Having waited so long, and with a child to consider, I couldn't wait another 45 minutes for a replacement and besides, no staff came near or by. Eventually, when a member of staff came up I made my complaint and was told she would tell the management. Whether she did or not I don't know, because she just returned to remove the rest of the plates. No wonder they are giving steaks away on a Sunday - mine was like tough horse meat and what with the service and ambience, I couldn't recommend this establishment. We didn't bother to order anything else after that and left, disappointed. Decor was fine!
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