I booked this hotel based on the pictures of the rooms and location. On arrival we were informed by reception " you have got one of the old rooms that have not been refurbished" not the best introduction ! whilst the room was adequate and clean it was very clear on viewing the refurbished rooms that we had paid the same amount for substantially less in terms of quality. Had we been offered a reduction for a less well appointed room that would have been fair - however clearly this was not the case.
We then spent in excess of £220 on meals and drinks in the hotel - no complaints about the food/staff/ or the bar - we ate there both nights so can recommend. Location is also excellent.
As we have now spent over £460 in this hotel in accommodation and food and drink over 2 days it was more than disappointing to be told that should we be in the car park after 12 noon we would be charged a further £10 for parking even if we only went an hour over. We arrived Friday at 3.30 and paid £20 for two days parking.plus the car park was in fact half empty!
On the whole whilst much of this hotel was good - it needs to be made clear that there are rooms which have not been renovated and you will be told you have an old room whilst being charged the same price. Not good business. Nor is it good business practice to ask for further parking fees from guests who were willing to spend their money in the restaurant and bar.
Overall disappointed but commend the staff an food.
- Official Description (provided by the hotel):
- Please note our car parking is charged at an additional £10 per night per vehicle. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Priceline, Odigeo, Expedia, Ebookers, Hotels.com, TripOnline SA, Evoline ltd, getaroom.com, HotelQuickly and Cancelon so you can book your Middletons York reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Lady Anne Middletons York
- Hotel Lady Anne Middletons