A really convenient location to explore the centre of York. Our room was clean, warm and the luxury bed made for a restful night's sleep. The hospitality tray was loaded, and the bathroom was perfect. We just used the hotel as a base but didn’t eat there.

How could they improve? Signs! Please get some. Yes, I know that it takes the fun out of guess work, but consider the difference an illuminated sign would make on the main road. And then when in the car park, where’s the reception? I’m not too comfortable with the lack of Fire Exit signs from the room, and there isn’t a sign in the reception area directing you to the toilets. A few simple to introduce improvements that will help everyone. If you’re in the sign business, there’s a big order waiting for you!

First time in York and the hotel was easy to find. 20 minute walk from train station and about 8 minutes from the shops. Our room was very nice and very clean. All of the staff were friendly and nothing was a problem to them. We ate twice for dinner and everyday for breakfast and the food was good and reasonably priced. The bar prices were normal for what we drank. Well stocked room with tea, coffee, biscuits etc and hairdryer and robes. The gym is available to guests. Definitely recommend this hotel and we will use it again.

Just back from a couple of nights at this very good hotel. Staff are great - special mention for the guy helping customers defrost their car this morning. The food is very good and the rooms are comfortable. The location is great too being only a few minutes walk from all the major York attractions.