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All reviews middleton hotel lovely hotel car park city centre main building fresh milk executive room coffee machine quiet location no lift biscuits an evening meal a lovely stay afternoon tea few minutes walk breakfast was excellent within easy walking distance
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Reviewed 27 January 2019

A really convenient location to explore the centre of York. Our room was clean, warm and the luxury bed made for a restful night's sleep. The hospitality tray was loaded, and the bathroom was perfect. We just used the hotel as a base but didn’t eat there.

How could they improve? Signs! Please get some. Yes, I know that it takes the fun out of guess work, but consider the difference an illuminated sign would make on the main road. And then when in the car park, where’s the reception? I’m not too comfortable with the lack of Fire Exit signs from the room, and there isn’t a sign in the reception area directing you to the toilets. A few simple to introduce improvements that will help everyone. If you’re in the sign business, there’s a big order waiting for you!

Room tip: Arrive in daylight, the entrance by car doesn’t exactly stand out.
Date of stay: January 2019
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
1  Thank dgb317
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MiddletonsYork, Guest Relations Manager at Middletons York, responded to this reviewResponded 22 March 2019

Hello

Many thanks for taking the time to leave a valued review.
I am pleased to see you enjoyed your stay with us and your time in York. There is certainly a lot to see and enjoy and we provide a wonderful base for this allowing a peaceful setting, but still within a few minutes walk of the City itself.
We are currently in the process of designing and producing signage for our site as our intention certainly isn't to challenge you to get to the front door, as much as we like to give a unique stay that is a little too much
We have regular Health and safety visits to comply with regulations for exits and lighting but will take this on board for future visits.
I hope to welcome you back in the near future
Regards
Rachel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 January 2019 via mobile

First time in York and the hotel was easy to find. 20 minute walk from train station and about 8 minutes from the shops. Our room was very nice and very clean. All of the staff were friendly and nothing was a problem to them. We ate twice for dinner and everyday for breakfast and the food was good and reasonably priced. The bar prices were normal for what we drank. Well stocked room with tea, coffee, biscuits etc and hairdryer and robes. The gym is available to guests. Definitely recommend this hotel and we will use it again.

Date of stay: January 2019
Trip type: Travelled with family
Thank DaveCarballo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MiddletonsYork, Guest Relations Manager at Middletons York, responded to this reviewResponded 22 March 2019

Hello Dave
Thank you for leaving us a valued review.
I am delighted to see that you enjoyed your stay with us and made the most of your time in York.
Our dedicated kitchen team work hard to deliver quality food at a reasonable price for our guests, we are pleased you enjoyed throughout your stay.
We believe the small things really do make the bigger difference and all the items in your room are there to make your stay as comfortable and enjoyable as possible
We hope to welcome you back in the near future
Regards
Rachel

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Reviewed 24 January 2019

Just back from a couple of nights at this very good hotel. Staff are great - special mention for the guy helping customers defrost their car this morning. The food is very good and the rooms are comfortable. The location is great too being only a few minutes walk from all the major York attractions.

Date of stay: January 2019
1  Thank peterwilson2010
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 January 2019 via mobile

The hotel is in a convenient position, the staff are excellent and always keen to help, and the accommodation is very good. The bar is lovely if rather expensive and the meals in the restaurant were delicious and reasonably priced. The free high speed broadband is excellent. Will stay here again if we return to York

Date of stay: January 2019
Trip type: Travelled with family
Thank ClearViewing
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 January 2019

I only spent one night here but it was great! I was meeting up with an old friend whom I hadn't seen for over 30 years, so we just wanted to stay local and catch up. I arrived first and checked in, and a few minutes after I'd got to my room, reception rang to make sure I was happy with everything in the room - never had that before!
The hotel is undergoing refurbishment so some areas were closed and the hotel was quiet, but the staff were wonderful - very attentive. We had a couple of drinks and dinner - very good, though the drunks were quite pricey.
The room was great - twin with plenty of space to move around. The little touches impressed me - if you want fresh milk in your room they tell you to just ring and ask and it will be brought to you.
Based on that one night I'd definitely recommend it as it's very central.
The only 'drawback' is finding the car park and negotiating a VERY steep ramp down to it...

Date of stay: January 2019
Thank choosybrit
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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