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“great place to stay,friendly clean and homely”

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Minster Walk Accommodation
Ranked #19 of 192 York B&B and Inns
Certificate of Excellence
north staffs
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“great place to stay,friendly clean and homely”
Reviewed 1 April 2014

we visited as a couple for an overnight stay, when attending the near by barbican centre for a concert.
upon arrival we enjoyed the complimentary cake on offer and coffee provided.
when we were ready,we were shown up to our room by Julie the owner.
our room was as described at the time of our booking. the bed was comfortable and clean as was the bedding.
the shower room was also clean and the shower fully working. there were ample towels provided for us and a small selection of complimentary bathing products were available.
the bar had a wide selection of drinks and the seating area was comfortable ,clean tidy and an enjoyable place to sit and relax.
breakfast offered consisted of a wide variety of choice. we both had a full english breakfast. the food was of a very good quality and also very tasty.

would i recommend here ? Yes definitely. thank you to julie and all of the staff for a fantastic stay.

Room Tip: ask what sizes the rooms/ beds are. the owner is very helpful .
See more room tips
  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank anne b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thecoachhouse, Owner at Minster Walk Accommodation, responded to this review, 5 April 2014
Hi Anne yes I remember you! thank you for your fab review and I'm really pleased you enjoyed the show and our hospitality. We look forward to seeing you in the future.
Kind Regards,
Julie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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636 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (154)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Spanish first
  • Any
English first
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 31 March 2014

Very nice place quite a good choice for breakfast. location was great central for everything you were made to feel very welcome. Tea and cakes offered in the lounge area rooms very clean bed comfortable had a great time meet other people would recommend the coach house. Will use this place again.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Andrea W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thecoachhouse, Owner at Minster Walk Accommodation, responded to this review, 5 April 2014
Thank you Andrea, Thank you for your lovely review, I hope you received your little cake and birthday card from the Coach House.
We like to make birthdays and anniversaries special for our guests.
Kind Regards,
Julie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wales, United Kingdom
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 March 2014

Very friendly welcome. Nothing too much trouble. Nice little touches such as free coffee and cake through out the day in the lounge area, brownies in the room. We were able to leave our car in the car park after check out on the last day while we visited the site before leaving home and then when we collected the car keys were offered a free coffee before we set off. Room was very clean, ensuite a little snug, breakfast fabulous choice. Could not fault friendliness of owner and staff - would thoroughly recommend.

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 747VickyP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thecoachhouse, Owner at Minster Walk Accommodation, responded to this review, 5 April 2014
Dear Vicki, what a lovely review....thank you! hospitality is an industry which has to be enjoyed. I actually consider being in service to people a joy (nice people that is) and I really believe that the people who work here feel the same.
kindest regards,
Julie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 March 2014

My wife and I visit York quite often and after staying overnight at the Coach House have solved the problem of finding perfect accommodation in the heart of the city. From the welcoming complimentary tea and delicious cake to an absolutely stupendous breakfast, we could find no fault. Pretty rooms, a really comfortable bed, modern shower, seductive bar and charming and super-efficient staff, we loved it all. We'll be back soon.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gelliroll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thecoachhouse, Owner at Minster Walk Accommodation, responded to this review, 5 April 2014
Dear Gelliroll thank you for your kind review, I'm very pleased you noticed our comfortable beds....so often when I stay in other hotels the beds are old????? even the very expensive hotels can have uncomfortable beds which is a shame because there is nothing worse than aches and pains when you get up in the morning! Thank you again and if you return please telephone for the best deal.
Kind Regards,
Julie Thomson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 24 March 2014 via mobile

We had a lovely welcome with tea and cake. The staff were all very friendly and helpful. The room was comfortable , beds very relaxing, shower new and everything well planned and clean. It is a quirky building which makes you remember Yorks history. The food was good and we would have been happy to stay longer. We plan to be back soon and have recommended it to others. Thank you for a stay that made us feel cosseted.

Stayed March 2014, travelled with friends
Helpful?
Thank Anne E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thecoachhouse, Owner at Minster Walk Accommodation, responded to this review, 4 April 2014
Dear Anne thank you for your lovely review. I am so pleased you had a nice rest and felt cossetted, we all need to feel special and when guests leave the Coach house feeling happy we have achieved what we hope to. Thank you again and we look forward to seeing you in the future, please telephone us so that we can further enhance your visit.
kind regards,
Julie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nottingham, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 March 2014

Unable to tell you what the hotel was like but the reception we received on our arrival was totally unnecessary. Having booked well in advance we arrived around 4ish only to be told that my card had been declined and the owner, Julie, had removed the booking. I explained there would be no reason for this and asked if there was still a room, the reply being no. The receptionist eventually found an alternative hotel but this was at a greater cost (adding insult to injury) and when we asked that they at least pay the difference we were put through to Julie, the owner of the coach house. Julie was immediately on the offensive, giving no regard to our predicament and stating that she would take legal action against me if I gave the hotel a bad review. We went to our alternative hotel and paid without any problem on the same card. When I rang the Coach House to inform them of this, Julies response was again aggressive and she was clearly unable to comprehend how her response was negative and unjustified. Again threatening legal action. Thankfully we were very quickly contacted by Booking .com who gave confirmation that we should have been given the opportunity to try the card again or use an alternative way of paying, and that our room should not have been cancelled when it was. I have never had to write a negative review before but the Coach house really let us down on this occasion. Thank you Booking.Com for your much appreciated support.

Stayed March 2014, travelled as a couple
Helpful?
3 Thank BandY123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thecoachhouse, Owner at Minster Walk Accommodation, responded to this review, 27 March 2014
oh dear, Your card declined for the first time at 12.36 on the 26th of January.
It then declined on the day you were due to arrive (22nd march) at 13.24. I tried 3 times to call you on your mobile and I left a voice mail message.....still no contact. When you did finally arrive the manager rang me at home so that you could speak to me....approximately 4 pm you were very abusive and threatened to post a bad review, I told you I would sue you for causing an affray. I find it difficult to believe you are the professional woman you claim to be, however you 2 ladies may well be "professional"
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Middlesbrough, England, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 March 2014

We have been back to the Coach House, for our 10th Wedding Anniversary! Absolutely fab.....Tracy + Jo were great. Caroline + Tracy even arranged for bouquet of flowers, to be put in the room...from my husband! Caroline's cakes were fantastic, as usual. We just love the Coach House...and will be back. Only place we love to stay! Free parking + brilliant breakfasts...You will love it too!!

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Margaret M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thecoachhouse, Owner at Minster Walk Accommodation, responded to this review, 6 April 2014
Thank you Margaret, its great seeing familiar faces and we really appreciate you returning to us. Thank you for again and we look forward to the next time!
Kindest Regards,
Julie
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Minster Walk Accommodation

Property: Minster Walk Accommodation
Address: 22 Marygate | Bootham, York YO30 7BH, England (Formerly Coach House Hotel)
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Room Service
Hotel Style:
Ranked #19 of 192 B&Bs / Inns in York
Price Range (Based on Average Rates): £
Hotel Class:4 star — Minster Walk Accommodation 4*
Number of rooms: 6
Official Description (provided by the hotel):
300 Year old cosy hotel Quiet central position. Short 2 minute walk to all main attractions. Minster 300 yds, museum gardens across the road. Owner managed. Train station and bus station 10 minute walk. ... more   less 
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