Stayed here for one night with a Living Social voucher. We paid an extra £40 to upgrade to a luxury room, but were very disappointed when we saw how small the room was. We had the Jenny suite - it was beautifully decorated with a lovely high ceiling, but there was not much space around the bed and after reading the description on the website of the luxury rooms we were expecting something a little more spectacular. A couple of other niggles, such as having to request the included bath robes and chocolates as they were not in the room, and the towel rail in the bathroom was also turned off with no obvious way of turning it on yourself. Also there was a room service breakfast form and comments card in the room but no pen, which isn't the biggest thing in the world but did indicate lack of attention to detail.
On the plus side, the staff were very helpful. There was a wedding taking place when we arrived and therefore the car park was completely full, but a helpful gentleman (I believe he was the manager) requested a member of staff remove their car so we could park. The breakfast was delicious and the hotel itself is very clean and nicely decorated. Brilliant location as well.
All in all, it was good value for the money we paid, but we would have been very unhappy if we had paid full price.
- Official Description (provided by the hotel):
- This late Georgian mansion stands on its own grounds and has the appearance of a country house hotel, yet is just a short walk from York Minster and all major city attractions. The Churchill has just been entirely refurbished in a style that blends the building's history with contemporary insertions. One of York's leading luxury hotels, the hotel is a unique establishment offering stylish bedrooms and suites plus the renowned, 2 AA Rosette awarded, fine dining restaurant and a relaxed bar. ... more less
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- Also Known As:
- Churchill Hotel York