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“Lovely friendly staff, good location.”

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The Churchill Hotel
Ranked #26 of 46 Hotels in York
Certificate of Excellence
Sheffield
Level Contributor
169 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
“Lovely friendly staff, good location.”
Reviewed 9 March 2014

Booked fairly last minute, a twin room at this hotel which is a five minute walk from the Minster. Oddly shaped/laid out room (this is an old building) but had everything we needed. Plenty of parking and included in the room price. Had a last drink in the bar and very reasonably priced wine. Breakfast was excellent, lots of choice, not expensive and lovely staff all round. From the man who checked us in, the guy who reset the wifi and especially the lady who served us breakfast, all excellent, friendly service. Will definitely stay here again.

Room Tip: Figure out the heating/air con before you get in bed.
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  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kim T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
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  • Value
  • Cleanliness
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English first
Glasgow, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 March 2014

My mum and I have just returned from a weekend in York having stayed at the Churchill hotel. We have visited York many times but this is the first time we have stayed in this hotel and will definitely be back. The customer service was exceptional, from Checking in, dinner in the restaurant to room service, it could not be faulted. We were delighted when we arrived to be upgraded to the admiralty suite, the room was gorgeous and exceeded our expectations. The only thing missing for me was a gym or a pool. It is the best 3 star hotel I have stayed in and I have visited many.

  • Stayed March 2014
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
Thank Claire M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scotter, England
Level Contributor
34 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 9 March 2014

This hotel is only rated as three star - I have been in worse 5 stars!!
Everything was good, with one small exception, which I will cover at the end of the review.
Staff - super friendly and helpful. It is no good trying to single one out - they were ALL good!
Bedroom - clean, tidy and with a newly refurbished bathroom (room 114). All the facilities you could want, including biscuits and drinking chocolate (I am easily pleased!!)
Bar - really nice Polish lady - very helpful, prices of alcohol not bad for a Hotel.
Breakfast - all you could need, and well cooked / presented. Waitress a STAR!!

Small grouse - parking was 10 pounds, but the car could only remain in the car park until 12:00 - this made life difficult for us, as we were going to go shopping and pick up the car later on!

Room Tip: Very quiet where we were, with little noise overnight - room 114
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
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    • Service
Helpful?
1 Thank Roger H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
52 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 9 March 2014

Small hotel in quiet location but close to City centre and local amenities. Bedrooms spacious, comfortable and well appointed with modern en suite. Breakfasts and dinner were very good and staff friendly and helpful. Parking can be a bit tight when hotel is busy. The city of York is surely one of the most beautiful in England with its magnificent Minster and character shops and pubs.

Room Tip: Upgrade to superior room - excellent
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  • Stayed February 2014, travelled with friends
    • Value
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    • Cleanliness
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Helpful?
Thank rslgmjb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
newcastle on tyne
Level Contributor
36 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 7 March 2014 via mobile

Just got back from an internet break for 2 days The Hotel was 1st Class in every way , from the substantial and varied breakfast to the delicious evening meal (the triple cooked chips were yummy!!) The Staff were helpful and friendly Especially the ln the breakfast room Nothing was a problem to her She was a local lady We will return!!

Stayed March 2014, travelled as a couple
Helpful?
Thank pigpog2kids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stoke-on-Trent, United Kingdom
Level Contributor
56 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 6 March 2014

we stayed here for 2 nights for my wife birthday, booked by telephone OK but learned later if you book on line you can get offers which we were not told on the phone, like free parking instead of £10 a day we asked at reception but the gentleman just walked off while saying it only applies to on-line bookings,another thing i personally did not like was that you have to pay for your stay as soon as you get there and not upon leaving, so any extras had to be paid for straight away really odd, the hotel its self was OK nice clean room, noisy at night old sash windows banged in the wind, good breakfast, staff mostly friendly( apart from man on the desk), ate at the hotel Sunday night in the piano room very nice meal plenty of food at a sensible price, bread selection, starter x2 mains x2 no room for pudding, drinks just over 50 quid, in a very nice atmosphere, bar prices also good, ideal location for York just a 5 min walk, from city wall and attractions,all in all a good hotel with plenty of history and yes i would stay here again but look for the on-line offers first

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Kenneth C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coventry, United Kingdom
1 review
Reviewed 2 March 2014

I stayed here a couple of days ago & for one of the higher end hotels in York, I was very disappointed. On my first night I was put in a room next to the hotel's heating system which kept me awake all night, the pillows were so uncomfortable I ended up using the cushion as a pillow and the hole in the quilt cover did not bode well for my first night.

The next morning I complained to the night porter and asked to be moved rooms, which they did. My second room was a lot quieter. On my checkout day I complained about my issues and was offered a complimentary breakfast, I would have preferred a room rate reduction but as I had paid upfront it could not be changed, which I wasn't too happy about. I was then offered a complimentary breakfast for which I accepted. However, as I picked up my bread to toast, I found mould on the bread ! So I ended up having a glass of apple juice as it put me off eating anything at all.

Next time I'll stick with what I know, a Premier Inn, a lot cheaper and a lot more comfortable.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sharron M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Churchill Hotel

Property: The Churchill Hotel
Address: 65 Bootham, York YO30 7DQ, England
Phone Number:
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
#9 Business Hotel in York
#11 Romantic Hotel in York
#11 Family Hotel in York
#12 Luxury Hotel in York
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Churchill Hotel 4*
Number of rooms: 41
Official Description (provided by the hotel):
This late Georgian mansion stands on its own grounds and has the appearance of a country house hotel, yet is just a short walk from York Minster and all major city attractions. The Churchill has just been entirely refurbished in a style that blends the building's history with contemporary insertions. One of York's leading luxury hotels, the hotel is a unique establishment offering stylish bedrooms and suites plus the renowned, 2 AA Rosette awarded, fine dining restaurant and a relaxed bar. ... more   less 
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Also Known As:
Churchill Hotel York

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