Stayed Friday and Saturday (wedding day)
Greeted by friendly reception staff.
Bride & Groom had a lovely upgrade from the Hotel looking onto the beautiful gardens.
Our room was lovely spotless & bright so no quarrels with the accommodation however two afternoons we tried to get drinks in the bar the first afternoon we had to wait approx 5 min to be served despite nobody in the bar on the following afternoon we tried again this time waiting approx 15 minutes despite ringing a bell for attention, on both days we were unable to get draught beers/cider as they said the lines were being cleaned? Bottled beer only.
I wanted to pay cash for our drinks however I was asked to pay on my card which details were taken upon arrival, I said I would rather pay as I went along and again the bar tender said he would prefer it if I put it on our room bill.
We were booked into the exquisite restaurant at 20.30 Sat night x 4, we arrived on time and made our presence known 25 minutes later we were still waiting to be seated in the restaurant and there were people in before us who were also waiting to be seated, we left.
This was our friends wedding day night we walked in high heels trying to find somewhere to eat as the night was getting late and we were starving.
All restaurants were full in walking distance, with sore feet we ended up having a Chinese.
What was a perfect glorious wedding day turned into a upsetting evening.
At check out on Sunday morning we went to pay our bar bill, there were beer on it which we had not had when they doubled checked the bill, there were duplicate bar bills.....so check your bills.
- Official Description (provided by the hotel):
- A grade two listed William IV building with mature old English garden housing the heated swimming pool (open May to September). Sauna, steam room & hot tub (open all year). ... more less
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- Also Known As:
- Mount Royale York
- Hotel Mount Royale York