Arrived at this hotel with my partner.He was on a course and i was accompaning him as i wanted to see York.
On arrival there was a mix up with the booking.The receptonist as not at all helpful and in fact came across as quite rude.Eventually this was sorted and we were given room 11.No thanks to the receptionist!!!
This room was a nice size with a four poster bed and a sofa.Bath and shower.
However the room was very dated and painted a dreadful colour.The soft furnishings need repacing. The bed was most uncomfortable with a poor mattress and it squeaked.The lighting in this room was enadequate to say the least. There was no dressing table with facilities for drying your hair etc.There was no fridge available and as the weather was very hot would of been a bonus.The shower was very difficult to operate.Carpet was not Vacumed Floor and skirting boards in bathroon stained..We ensured we made the room secure when we left it but on returning the cleaner had left the windows open !Also one evening we popped downstairs and left the TV on when we returned someone had been in our room and turned the tv off!!! There was no fan available and the room was unbearably hot and stuffy.There was what seemed like a kitchen fan/vent ouside our window which made a noise and ommited a terrible cooking smell.
The grounds were pleasant although the garden furniture needs painting and the small pool had flies floating in it.
There is a cat in the grounds and also a dog in the pool area .No good if you dont like pets!
!.Dinner at the restaurant joing the hotel was vey poor on both nights. The second night my partner choose calfs liver which was accompanied by Yorkshire pudding ,you would expect this to be excellent being in Yorkshire.Not the case it was served with two of the smallest ,i think frozen Yorshire puds.Very poor:( Breakfast was good although on two mornings we were kept waiting for a table.Not enough tables for Guests.
The area is ok although some rooad noise.Easy walking distance to railway station and city centre.
York is a fab city and i enjoyed all it had to offer.
Hotel receptionist again not very forthcoming with local info.
- Official Description (provided by the hotel):
- A grade two listed William IV building with mature old English garden housing the heated swimming pool (open May to September). Sauna, steam room & hot tub (open all year). ... more less
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- Also Known As:
- Mount Royale York
- Hotel Mount Royale York