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“Good location, very small with some inconveniences”

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City Apartments York
Ranked #27 of 50 Speciality Lodging in York
Sydney, Australia
Level Contributor
76 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
“Good location, very small with some inconveniences”
3 of 5 bubbles Reviewed 17 August 2013

We stayed in number 1 Rubens Court for 3 nights. On reflection this was too long for the type of apartment. It is very small, particularly the toilet, that is not big enough even for a toilet roll holder. We found the lack of a proper table and chairs, the apartment has a bar table and bar stools a problem. As I am only 5ft tall, I could not use them (too high).
Excellent communication prior to our arrival, and when we locked up and left a jacket behind, Bea was lovely enough to come straight over so we were not too late in departing.
I found the appliances in the apartment quite complicated, and we needed the manuals to work out how to work them.
The apartment was clean and has heating (not AC) and parking was very easy. The apartment is located quite close to the city centre, and not too much of a walk, which is a big plus. We can recommend the restaurant just near the bridge called the Living Room. Sit outside in the sun, share some food and drink and watch the swans and ducks on the river.

I would say this apartment would be more suited to a weekend getaway for a young couple, rather than us who are on an extended holiday and pushing 60!

Room Tip: The upstairs apartment has no lift, so you will have to carry bags up stairs.
See more room tips
  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BarbKs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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60 reviews from our community

Traveller rating
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    4
    2
    2
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Portuguese first
  • Russian first
  • Any
English first
Newport, United Kingdom
Level Contributor
61 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 16 June 2013 via mobile

Stayed In number2 Rubens Court for a long weekend, really enjoyed it excellent location inside the walls minutes to walk into the centre, great local pub the Brigantes. Apartment on the ground floor great facilities including full sky, plenty of parking, don't need a car in York . Excellent communication prior to arrival met by Bea who was lovely apartment is in quiet location, kitchen well equipped comfortable seating area and bed with shower room. Would definitely stay here again for the value for money and location

Stayed June 2013, travelled as a couple
Helpful?
3 Thank dillwilliams
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Middlesbrough, United Kingdom
1 review
4 of 5 bubbles Reviewed 3 May 2013

We booked the duplex apartment in Prospect Terrace York for 1 night as a short break as we had recently suffered a family bereavement.On arrival we were greeted by painters doing routine painting of the communal areas as this is mainly a residential apartment block.It was not too much of an issue but the paint was red gloss and still wet so trying to get 2 boys aged 10 and 5 in quite small lift and in to apartment without touching paint was difficult.The apartment itself was fine and we were pleased with location and cleanliness but I am writing this review as we e-mailed the owner as we were disappointed not to have been informed about the paint-work prior to stay as the other issue was that the lift was also going to be painted and turned off for the night luckily the site supervisor agreed to leave lift on until we checked out the next day as we had my Mum with us that suffers from bad arthritis and mobility problems and who could not have got to the apartment without the lift.We have not had a reply to the e-mail so I feel that it is quite rude not to acknowledge our feedback which we had intended on the whole to be positive but also constructive as we did enjoy our stay but my 10 year old got aforesaid paint on expensive tracksuit which on the whole has come off but I noticed after sending e-mail to owners that my very expensive cream wool coat also had red paint on which I am sure will not come off at dry cleaners.We have used this site before booking but never wrote a review but feel that this was our only option after no response by owner to our e-mail.
This was a good spacious apartment and we would have looked to return but for the disappointing lack of response.

  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hutch186340
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 19 April 2013

Stayed in No 1 Ruebens Court (ground floor, one bedroom) for a couple of nights, which is located in the southern part of city, within the city wall, in a quiet residential area. We actually booked the apartment the night before we went, so credit to the owners for getting everything sorted so promptly! Spoke to Nick, one of the owners, on the phone (he called us), who explained how to find the place - he then sent us the necessary details by text message. Seemed really nice on the phone.

On arrival, we found the place really easily, although beware if you have a really big or wide car - you may have some trouble negotiating the streets! Parked up and retrieved the free parking permit, which is a rare thing in York! Most hotels only have limited parking and usually charge for this. The flat itself was clean and well-decorated - the ornaments and light fittings were nice touches that made it feel a lot more welcoming than some places. The welcome pack was much appreciated - especially the bottle of wine (the waffles went down a treat too)!

To give an idea of the size, the apartment is bigger than your average hotel room, but smaller than the average one-bed flat - so perfect for a couple on a short city break. The kitchen is small but well-equipped and opens out onto the lounge, which has a 3-seat sofa and a dining table. There is also a full Sky package, flat-screen TV, DVD player and an iPod docking station for those who want to use them (we did watch a short DVD on the 2nd night). The bedroom is fairly compact, as is the bathroom, but most people wouldn't have a problem with this (I'm a fairly curvy lass, and it was fine). The underfloor heating in the bathroom was a treat! It was also good to be able to control the heating (unlike in most hotels), except we both wanted different temperatures.

The location is as about as central as you can get for somewhere decent at that price (and I did a lot of research!!). It takes around 5-10 minutes to walk to the high street shops, and around 15 to get to the Shambles (assuming an average pace). The street that the apartments are located on can be a bit dark at night, and there is an alleyway nearby, so I'd recommend lone female travellers to get a taxi, although this applies everywhere really. The neighbourhood appears to be residential, with a mix of houses and apartments, and was pretty quiet and felt really safe.

All in all, I really enjoyed my stay, and the accommodation helped to make my 30th (shh!) really special. I will definitely be staying here again, and wouldn't hesitate to recommend to friends.

One last note - these apartments seemed to have an entry on Tripadvisor under 'Reubens Court' as well.

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank CalamityJen_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Midlands
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 15 April 2013 via mobile

Booked 15 Merchant exchange two nights for my wife's birthday, and my 15 yr old daughter came too.
What a find this place was! Lovely apartment, furnished nicely, well equipped kitchen area,(washing machine, oven, microwave, dishwasher) nice bedrooms. The whole place has a really nice atmosphere to it. The chap I dealt with was Nick Read, who is pleasant, helpful and seems a genuinely nice guy.
Right...... Now the location..... If I could give more stars for location I would! The apartment has lots of windows, a balcony and a huge floor to ceiling corner window in the living area. And what a view! 3 bridges over the river, cliffords tower peeping behind buildings, and York Minster are all taken in from the balcony and corner windows. Waking up and enjoying a cup of tea watching York wake up and boats moor up, is a great experience in my opinion. You're right in York, very short walk to pretty much all the attractions. There really is nothing bad I can say about this place, it's stunning. We will definitely be booking it again!

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank camperman999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hinckley, United Kingdom
Level Contributor
39 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed 18 March 2013

We've just returned from a 3 night weekend city break in York, and stayed in 15 Merchant Exchange. We were visiting with another couple so opted for an apartment rather than a hotel as it would be more sociable, and we all loved this apartment! The location couldn't be better, with the great riverside views and really close to all the shops, attractions and restaurants that we wanted to visit. Parking on the ground floor and a lift to the third floor made arriving really easy and Nick the owner met us and talked us through everything.
The living area is open plan but we found everything we needed in the kitchen and enjoyed watching the world go by while sitting on the sofas. The beds were comfortable so we slept well after our busy days out. Sky HD, wi-fi and the welcome pack including a bottle of fizz were an added bonus which we very much appreciated!
Two floors down is The Living Room (bar/restaurant) which was open until 1am but you could only hear anything if you opened the windows. Just go there instead, the food was really good!
We would whole heartedly recommend a stay here, especially if you are with friends, we'd love to go back again!

  • Stayed March 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank UKJo&Phil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nantwich, United Kingdom
Level Contributor
29 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed 25 February 2013

5 of us have just stayed in the 3 bed duplex,,num' 18 Prospect terrace.
First off, the location could not be better,,,3 mins walk from the town, yet far enough away to be "out the way". The duplex is spacious, quite well equipped, warm, has great viwes of the immediate area and looks nice on entry. However, when settled you notice it could do with a good spruce to be classed as luxury,,but,,it is a short term rental and does exactly what it says on the tin...Nick, with whom i liased, was welcoming and helpful. For a short break for 3 couples this is perfect.

  • Stayed February 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RUSTYBULLET1971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about City Apartments York

Property: City Apartments York
Address: Bishophill Junior, York YO1 6LU, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Hotel Style:
Ranked #27 of 50 Speciality Lodging in York
Price Range (Based on Average Rates): ££
Number of rooms: 5
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