The tour itself was good, interesting and hands on. The massive let down was the café!
We bought a milk shake and hot chocolate which came to about £8 (a tad expensive) but had nowhere to sit as all the tables were empty but filthy! 3 members of staff stood behind the counter not doing anything so had to ask for the tables to be cleaned.
Milkshake was lovely, hot chocolate had a ridiculous amount of cream so much so that a member of staff came over and apologised for the state of it.
Go on the tour, don't waste money in the shop.
Ps one great member of staff in the shop mad things a tad better, think he was called sam.
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