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City Sightseeing York Hop-On Hop-Off Bus Tour
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Reviews (7,177)
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Traveller rating
4,597
1,743
502
180
155
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All reviews make your own our tour guide free samples cadbury world chocolate samples lollipops cocoa beans truffle great tour all ages children and adults well worth a visit great attraction interesting history rainy day visiting york lolly
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Reviewed 30 May 2019 via mobile

What a fantastic find! Chocolate treats at every corner of the tour! Very informative guide Serena. Bubbly and engaging. It was so cool to hear about the history of York and chocolate making and the different companies collaborating to create the goodies we all love and enjoy now. We even got to make our own chocolate lollies and taste some freshly made lemon ganache. Can thoroughly recommend!

Date of experience: May 2019
Thank Lynne S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
OliviaYCS, Public Relations Manager at York's Chocolate Story, responded to this reviewResponded 31 May 2019

Hi Lynne

Thank you for taking the time to review York's Chocolate Story, we are really pleased you enjoyed your experience with us! We will pass your positive comments on to Serena- our tour guides work very hard to give you (the guests) the best possible experience.

We hope you come back soon.

York's Chocolate Story Team

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Reviewed 30 May 2019 via mobile

The tour was part of our tourist pass. Brilliant serina was very nice and full of enthusiasm and knowledge well worth a visit. The gift shop is expensive though

Thank chellie12016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
OliviaYCS, Public Relations Manager at York's Chocolate Story, responded to this reviewResponded 31 May 2019

Hi Michelle

We are glad you enjoyed the tour - we will make sure your great feedback gets passed on to Serena.

Our tour guides work really hard to ensure you have the best experience.

We will take on board your comment about the gift shop

York's Chocolate Story Team

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Reviewed 29 May 2019

We visited the York Chocolate Story on our last day and as it was included in our York Pass. What a great experience! We learned so much and our guide, Carl, was amazing. He spoke really quickly but so clearly. Would thoroughly recommende this tour.

Date of experience: May 2019
1  Thank Chris0506
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
OliviaYCS, Public Relations Manager at York's Chocolate Story, responded to this reviewResponded 31 May 2019

Hi Chris

Thanks for the great feedback - we will make sure we pass your kind words on to Carl.

Thanks for recommending us!

York's Chocolate Story

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Reviewed 29 May 2019

We took a 9.30am slot that wasn’t very busy. My children loved it - so did I ! So informative, brilliant enthusiastic guide .... and of course tasting opportunities! We made a chocolate lollipop to take home. Gift shop way overpriced but you don’t need to purchase anything and my children were happy to take their masterpieces home. If you have time definitely worth a visit.

Date of experience: May 2019
Thank Maria M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
OliviaYCS, Guest Relations Manager at York's Chocolate Story, responded to this reviewResponded 31 May 2019

Hi Maria,

The earlier slots tend to be not as busy- we are so happy your children loved it.

We hope you visit us again soon.

York's Chocolate Story

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Reviewed 29 May 2019 via mobile

Quite expensive for an hour experience but nicely done with good staff some educational tasting and an interesting story.

Date of experience: May 2019
Thank DaveH2774
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
OliviaYCS, Public Relations Manager at York's Chocolate Story, responded to this reviewResponded 31 May 2019

Thank you for the positive feedback - we aim to be as informative as possible.

York's Chocolate Story

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