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“Good location” 5 of 5 bubbles
Review of The Queens Hotel

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The Queens Hotel
Ranked #33 of 46 Hotels in York
Manchester
Level Contributor
71 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Good location”
5 of 5 bubbles Reviewed 17 August 2013

Hotel was lovely and clean. We went at race day and atmosphere was great. Rooms spacey and quaint in the attic . Breakfast and staff couldn't be better. The bar was reasonable in price and snacks were available

  • Stayed September 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Redjoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,573 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (537)
Date | Rating
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English first
Sheffield, United Kingdom
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 bubbles Reviewed 17 August 2013

The exterior & location of The Queen's is, alas, far more promising than its interior- reception looks unwelcoming & dated & the staff seem rather fed up.

Our room (26) overlooked the river (brilliant view!) but alas was stuffy, and we couldn't keep the window open as it clicked, rattled & attempted to close itself. The bed sheet was unpleasant, being plastic backed, and made us far too hot. Decor in the bathroom was getting a tad tatty but at least it was clean. The breakfast was reasonable, but the tinned fruit, cold toast, flabby croissants & lumpy scrambled egg were none too tempting & the coffee was stewed. I wouldn't want to pay full price for this hotel, but its location made it ideal for a one-night short break & we did get it through a discount site...

  • Stayed August 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank lizthesam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
2 of 5 bubbles Reviewed 16 August 2013 via mobile

Ive never considered leaving feedback for places we have stayed at but felt I had to break my silence on this occasion . On arrival from the outside the hotel looks good.theres secure parking but not many spaces at a reasonable price.the room however was aparantly the best room in the hotel with a river view, a superior room! The bedding was crisp clean, however the mattress had an inverted hole and you could feel the springs through it. The hole or depression was around 8 inches in circumference! The radiators hadn't seen polish or a duster for a while as there was a good covering of dust in the vent outlets!the bathroom floor looked and felt dirty and sticky, the shelving was poor and dusty, there was a panel hanging off the wall exposing the plumbing behind and the shower head, well lets just say I cleaned the shower head the best I could but couldn't move the grime completely!!! The bathroom walls clearly had dirt all over them and hadnt been attacked with a bottle of bleach or anti bacterial wash for a long time. The room was indeed a river view and this is the only positive we could give this hotel. When we explained to the reception staff of our concerns we were told that they could move us to another room, as they had no rooms available as the hotel was full, but as we were supposedly in the best room we asked for a refund on our 2nd night which was refunded to us.we checked out, not at all happy with the hotels cleanliness or appearance inside. From viewing the pictures on line we had an idea that it wouldn't be the plushest hotel however the unclean state of the room we had, "the best room in the hotel"! Made us cringe to think what the other rooms would be like if we were in the best room!!!!!! Wholly disappointed with the hotel and room and not as advertised. I have taken photos of the above mentioned negative points.The one other positive for this hotel is that it is on the riverside and close to everything, however so are other hotels that are cleaner and have mattresses without dips and spings sticking in your body and I would always pay more to stay in a cleaner more modern hotel. This is one that tops our list of places to avoid for sure!the manager was superb and listened to our concerns and we had no issues at all with the management or the staff who assisted us well.

  • Stayed August 2013
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Stubeth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these York hotels

East Sussex, United Kingdom
Level Contributor
187 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 210 helpful votes
4 of 5 bubbles Reviewed 16 August 2013

We chose this hotel because of it's location and price, which were very good.
Our room was spacious, with basic but sufficient storage space, as was the bathroom. The bed was old and uncomfortable, but warm enough. As seems to be common with 2-star hotels, rooms aren't vacuumed unless necessary and beds are left unmade, apart from shaking out the duvet. Even the pillows weren't plumped up, but just left in the positions in which they were last used. But these are just minor points.
There was a good selection of dishes for breakfast, with more which could be ordered. We had one evening meal at the hotel which was delicious and nicely served.
All the members of staff were friendly, cheerful, and very helpful.
With a little more effort this could easily become a 3-star hotel. Recommended.

  • Stayed August 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Aljen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hartlepool
Level Contributor
56 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed 14 August 2013 via mobile

My husband and I stayed here last night and I was very pleasantly surprised after reading some previous reviews. The hotel is situated on the River Ouse and is in an ideal spot for walking to all local attractions including the Minster, shambles, railway museum, dungeons etc. There are also lots of restaurants and pubs nearby. The reception area could do with a coat of paint and a new carpet but don't be put off by this, other parts of the hotel are fine. We booked a double room which was situated on the third floor overlooking the inside courtyard. The room was large with a big double bed and a single. It was very clean. The bed was comfortable despite being softer than I like! There was plenty of tea/coffee and biscuits in the room. Breakfast was included in the price and although there was a little wait for a table, the staff were very organised taking people's room numbers and calling people in order of their wait. We waited comfortably in the lounge area next to the restaurant. The breakfast was hot, tasty and plentiful, with lots of choice. All staff within the hotel were very helpful and friendly. There is a small secure car park under the hotel, I booked a space prior to the visit and again, this was very organised. The cost to park was £10 which I was happy to pay as I knew the car was secure and this was a lot cheaper than the local public car parks. I appreciate however that we were lucky to get a space as I'm sure there is a demand as spaces are few. Excellent stay in a very central hotel with professional, helpful, friendly staff. We will definitely stay here again.

  • Stayed August 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank LynneHartlepool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hornchurch, Essex.
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 14 August 2013

This hotel is right on the river, and easy walking distance to all the local attractions, bars etc. Room was a good size and clean. View was looking over a flat roof, you can pay extra for river view but we weren't too worried by this. Breakfast was full English buffet, I thought it was very nice. We forgot to pre book parking, our own fault, but NCP is near by which was only slightly more expensive.
If you can find after 8 restaurant near by its worth a visit, but it is well hidden.
Bettys tea rooms are also worth a visit but pre book ,its very busy.

Room Tip: River view (extra charge)
See more room tips
  • Stayed August 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank ChelseaBoy349
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aberdeen, United Kingdom
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed 11 August 2013

Positives
Room a good size, good bedding and towels. Reasonably cool, on side of building and so fairly quiet.
Receptionists more friendly and helpful than other reviewers have suggested.
Location very good. Parking a pain but that is true everywhere in York.

Negatives
Breakfast with the exception of very good coffee and bacon, is not good. Scrambled egg made from powdered egg but boiled, poached and fried eggs available. Tinned fruit, cheap yogurts, dry packaged croissant type rolls, plastic portions of tasteless jam etc toast preprepared and kept hot so is dry and tough.
OK for a couple of nights but would not return.

  • Stayed August 2013
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank jackie2313
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Queens Hotel

Property: The Queens Hotel
Address: Skeldergate | Skeldergate, York YO1 6DH, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
Ranked #33 of 46 Hotels in York
Price Range (Based on Average Rates): £
Hotel Class:2 star — The Queens Hotel 2*
Number of rooms: 78
Reservation Options:
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Also Known As:
Queens Hotel York

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