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“short break”
4 of 5 bubbles Review of The Queens Hotel

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The Queens Hotel
Ranked #33 of 46 Hotels in York
Edinburgh, United Kingdom
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“short break”
4 of 5 bubbles Reviewed 6 September 2013

I stayed at this hotel on a 3 nights break from the 2-5 September 2013 and it was good value for the money we paid from superbreak the room we stayed in was of a good size and the location of the hotel was spot on only a 10 mint walk to the centre of York the hotel is basic but very clean and tidy and a very good breakfast the hotel staff are all polight and helpful and I will stay again at this hotel on my next visit

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank eagle5517
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,601 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (548)
Date | Rating
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  • Dutch first
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  • French first
  • German first
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English first
Liverpool, United Kingdom
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 bubbles Reviewed 6 September 2013

Told by receptionist hotel was due for refurbishment and by god did our room need it - Room 10. Twice we emailed to inform the them we required en-suite with walk in shower to disability and emails was ignored! The hotel offered to relocate us over 2 different hotels during our stay. Reception staff was not friendliest either!!
Room access card had to be reset twice.
Breakfast was buffet style with not enough seats to sit everyone at once.
Room was poorly maintained and not cleaned correctly. Heat in room was terrible with no extractor fans in bathroom so a smell of damp was present after showering etc.
Kitchen staff show no concerns for guests when shouting and banging trays at 06:00 each morning!

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank madnes_uk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bedford. England
Level Contributor
44 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed 4 September 2013

Had a city-break in York and were delighted to have chosen the Queens Hotel. About a 20 minute walk from the train station it was central, and easy to get to all the sights from. The room was smart and comfortable (though the pillows were a bit hard!) and had everything we needed, including wi-fi and a big tele! Breakfasts were delicious and the staff helpful.

Room Tip: Our room was on the top floor which meant velux windows, lovely views from standing up but little on...
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  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Philippa R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leeds, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 1 September 2013

Wife & I stayed 2 nights this August - this was our 3rd. visit to the hotel. Very convenient for city access , next to Ouse bridge ; very clean with pleasant helpful staff. Tea/coffee and biscuits in room + toiletries. Rooms spacious but TV small. Good buffet breakfast although we did have dinner there on last occasion, not expensive but rated food only 5/10,
So ate out but there are no cheap eateries in York !
You would not be disappointed with this hotel.

Mr./Mrs. Bell, from Leeds.

Room Tip: pay extra £10 pp for a river view.
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Stanley B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Corbridge, England, United Kingdom
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 27 August 2013

Stayed at the Queens a few times now we usually look at web sites for best price (trivago etc) The hotel is right on the river and near all bars, restaurants and shops, its an 'up market Travel lodge' but much nicer and has a good bar looking over the river. Disabled lift from street level.
Car parking under the hotel flooding permitting! Or other car parks near by. Lush breakfast buffet style.

Room Tip: ask for riverside.
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  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kath C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed 27 August 2013 via mobile

The good bits first- great location by the river. Walking distance to all York attractions and easy to find. Underground car park £10 a day - beware its small so pre book. Hotel generally clean. Family room was ok but not a lot of room. Breakfast was good. Main problem was the unfortunate smell in dining room. Caused by recent flood after torrential rain. Not their fault but not much effort to freshen the room up. Also bedroom was boiling hot and window opening was restricted so no fresh air. No aircon but not even a fan to keep the air moving. All in all average at best. Price perhaps reflected it but once you add breakfast and car parking it's suddenly not that cheap !!

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Waddo64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Muharaq
Level Contributor
78 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
4 of 5 bubbles Reviewed 27 August 2013

Very good location, big size room, Spanish guy who was at reception was helpful, but I didn’t like the bathroom, there was a problem & I asked to fix it several times but nothing happened. I liked my room No. 66 which was river view & big.

Room Tip: River view rooms are nice
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  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ksayar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Queens Hotel

Property: The Queens Hotel
Address: Skeldergate | Skeldergate, York YO1 6DH, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
Ranked #33 of 46 Hotels in York
Price Range (Based on Average Rates): £
Hotel Class:2 star — The Queens Hotel 2*
Number of rooms: 78
Reservation Options:
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Also Known As:
Queens Hotel York

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