I think this hotel deserves better credit than it is getting on trip advisor, We were very lucky to get a river view twin on bank holiday weekend, and we weren't dissapointed. Room 20 was a good size, well decorated and very clean. Breakfast was plentiful, very hot ( including the plates) and the buffet was promptly replenished even when the dining room was full to capacity. I also liked how you could take your drinks and sit in the bar side of the restaurant overlooking the river after your breakfast giving guests chance to mingle and chat and staff chance to clear the tables for those wanting a late breakfast.
If I had one gripe it was the fact that there is no left luggage service or ticket offered, or indeed a secure room, just being told to "come behind reception and leave your case against a wall" is neither professional nor secure. Anyone could take any case and I feel for the reception staff with people mingling behind them when they are trying to deal with guests or handling cards and cash. My suggestion would be to use the cleaners room to store them on the ground floor, the door was always open s we passed and looked an untidy mess, not good with guests passing regularly. But that is only a small point and I really is the friendliest and best located hotel I have used in the city.
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- Also Known As:
- Queens Hotel York