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“Good location but tired and dirty”
Review of The Queens Hotel

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The Queens Hotel
Ranked #32 of 46 Hotels in York
South Shields, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Good location but tired and dirty”
Reviewed 17 August 2014 via mobile

Stayed for one night. Booked this hotel as it was advertised as having parking, however upon checking in I was told you had to prebook a space as only 19 spaces to service 80 rooms, this was fully booked so had to park in an ncp 5 mins walk away which cost us £18. Check in was swift and staff were pleasant. Room was tired and dirty, the bathroom in particularly was very unclean. Window wouldn't stay open and no remote for the TV. I could've complained about my issues but as I was only there 1 night didn't want the hassle of having to move rooms etc. overall I would say this hotel needs a massive refurbishment and the only thing it has in its favour is the location. I would not recommend this hotel to anyone as it wasn't worth the price (especially with the additional cost of parking on top)

Stayed August 2014, travelled as a couple
Helpful?
3 Thank SmithANDLuth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (559)
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English first
Cardiff, United Kingdom
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 August 2014


Great location for all the main attractions.
Alongside the river and across from the main boat trips. Food was very good with a good choice and an adequate breakfast buffet. Room service was frequent and cleanliness was 9/10.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tony w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chesterfield, United Kingdom
Level Contributor
62 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 13 August 2014

Ideal for sightseeing York, it's all on your doorstep. Hotel basic but clean. Room seemed a little tired but ok. Paid extra for car parking space with hotel, which let us use it before check in as people had already left that morning. Not tried food as we ate out for our short stay. Main issue was with how sensitive the wipe card was to enter the room, which hotel staff helped with.

Room Tip: Ask for a river view if they have one available.
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  • Stayed August 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Michelle B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grimsby, United Kingdom
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 6 August 2014

First stay at this hotel.We could not have chosen a more convenient place to stay We had a lovely room, not much of a view but it was large and clean,the bed was very comfortable,plenty of tea ,coffee and biscuits in the room.The breakfast catered for every ones taste and was very busy.The reception staff were very pleasant and helpful The night staff also looked after the bar and were very friendly and chatty.made us very welcome.We did not need to take the car any where as all the attractions were so easy to get too.Luckily for us the weather was beautiful ,we could easily have stayed a few more days.When we have our next trip to York we will stay at The Queens again .

Room Tip: Our room was on the side of the building and was fairly quiet,front rooms have a lovely view of the...
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  • Stayed August 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank krissie d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 August 2014 via mobile

Brill hotel, clean and welcoming room however we were greeted by an odd smell in the on suite. Had to keep the door closed as it was that strong! Breakfast was luke-warm by the time we got to it, however there was more than enough on offer and the staff were happy to help with any requests we had. It was situated close to all the main attractions, only a 10 minute walk to the minster. Would stay again!

Stayed August 2014, travelled with friends
Helpful?
Thank Louise J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
69 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 6 August 2014 via mobile

Average hotel, ideal location in centre of York, worth paying £10 to reserve a car parking spot.
Staff didn't really go out the way to help example was check in to be handed keys and told breakfast times are on your card ! Surely 2 seconds to tell us the times wouldn't of killed her, but 2 star hotel so what more can u expect.
This hotel is all about the location.
Breakfast was eatable

Stayed August 2014
Helpful?
1 Thank Debbie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 August 2014

Staying at the Queen's was ideal for getting to everything York had to offer. Great big breakfast that lasted until early evening. Staff helpful and sorted any niggles out with charm and efficiency.
We stayed for 3 nights and got to see everything planned leaving the car safely locked away in the hotel car park below. Will certainly stay again next time we are in the area.

Room Tip: Try for one overlooking the river if you can.
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  • Stayed July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
1 Thank Dorothy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Queens Hotel

Property: The Queens Hotel
Address: Skeldergate | Skeldergate, York YO1 6DH, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
Ranked #32 of 46 Hotels in York
Price Range (Based on Average Rates): £
Hotel Class:2 star — The Queens Hotel 2*
Number of rooms: 78
Reservation Options:
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Also Known As:
Queens Hotel York

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