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“Good location, poor breakfast and kids beds” 2 of 5 bubbles
Review of Premier Inn York City (Blossom St North) Hotel

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Premier Inn York City (Blossom St North) Hotel
Ranked #20 of 46 Hotels in York
Certificate of Excellence
Nottingham, United Kingdom
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Good location, poor breakfast and kids beds”
2 of 5 bubbles Reviewed 7 January 2014 via mobile

We stay as a family of 4 many times at premier inns, the location of this hotel for York centre is great. But we stayed over Christmas and both hotels north & south share the pub for breakfast. Night mare queue even though we were booked in. Slow service and hotel staff appeared well aware this is a problem when the hotels are busy, took 20 mins in queue to get a hot breakfast. One of the child's beds was poor with my daughter waking up every couple of hours due to springs in her back. All other aspects of the hotel are what you would expect of premier inn, staff were helpful and welcoming etc and when we pointed out the issues we were offered a full refund straight away. It would not take much to have this hotel to the standard of the rest of the chain.

Stayed December 2013, travelled with family
Helpful?
2 Thank David H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,443 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (208)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Scunthorpe, United Kingdom
Level Contributor
70 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 7 January 2014

We have stayed at this hotel countless times, every time we have stayed in York and we have never been disappointed. The staff are always eager and happy to help and check in/out is always efficient and quick.
The rooms are always clean and beds are always comfy.
It can be a little pain being on the bottom floor sometimes as you will hear people walking around in the room above you but that cant be helped, it happens in most hotels.
It is hard to find it at a very cheap price but its location is superb, 5/10 mins walk from everything so you will save money on taxi's/buses anyway
A definate recommend to anyone who wants to stay in York.

Room Tip: Higher floors are quieter - bottom floor can be a bit noisy for people walking around in the room ab...
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  • Stayed January 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank dellie1983
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tenerife
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
1 of 5 bubbles Reviewed 5 January 2014

Firstly we have stayed in many Premier Inns all over and I never look at their competitors as you always have a similar standard and they allegedly guarantee you a good nights sleep. We stayed as 2 families and 2 couples. If you book as a couple there appears to be no problem, however the family rooms are converted twins. The double bed was 2 twin matresses zipped together, on side was higher than the other, they were hard and I ended turning around and sleeping at the other end of the bed to get away from the springs. The. Childrens 2 beds were so close o the bed it was not possible to get into bed at one side. The other side was so close to the wooden bedside table my daughter banged her head in the night. The following morning the receptionist offered no apology or money back for our bad nights stay but simply confirmed if you want a "double" bed you should book Blossom Street south. also the pub to the left is not child friendly we were asked to leave at 630pm! When mentioning this to reception she simply stated "well we tell you its not affiliated to us". Strange comment when you access the pub through the back of the hotel.
Lastly if you do stay ensure you book your breakfast, the reception girl suggested we simply turned up along with the other 98 guests which made us incur queues for food like an airport checkin!
all in all if you are a family book Blossom street South!

Room Tip: Don not book if you are a family.
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  • Stayed January 2014, travelled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank karensunshine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhitbreadHotels, Online Customer Service at Premier Inn York City (Blossom St North) Hotel, responded to this review, 9 January 2014
Many thanks for your review. It really matters to us that our guests enjoy every aspect of their stay, and for this reason your feedback is very much appreciated as we endeavour to improve standards and meet all our customer’s needs. Please email your booking details to talktous@premierinn.com so we can investigate further. We look forward to welcoming you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Carlisle, United Kingdom
Level Contributor
102 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 bubbles Reviewed 5 January 2014

Yet another Premier Inn that ticks all the boxes. Great location, easy walk to all the things York is famous for. Very comfortable and quiet rooms. On site Costa, if thats your poison. And best of all is the superb, accommodating staff that did everything possible to make our stay was good. They even booked a table at a local restaurant for us as well as book taxis for us. Nothing was to much trouble for them. Thank you Becky especially.
We are planning to return to York in the summer, two days just isnt enough. We will be staying here,
Now for my only gripe. When will Premier Inn stop charging for that blessed WiFi. Cheaper hotel chains don't even charge for it. Come on Premier, get rid of the silly charges.

  • Stayed January 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank AlabamaRon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
71 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed 5 January 2014

We enjoyed a family break here.It was so well located. We travelled by car and there was parking available but we then had no need to use the car as York centre and all the tourist attractions were within walking distance. We could just as easily have travelled by train as the station was just 5 minutes walk away. The rooms were spacious, clean and comfortable. The staff were friendly, helpful and polite,
We had an evening meal and breakfasts in the restaurant in the next door Inn. The food was good value and enjoyable.One minor problem was the slightly slow replenishment of the breakfast buffet but when it arrived the food was good.We will certainly return to this hotel.

  • Stayed January 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Pippalil05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
53 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed 3 January 2014 via mobile

5 mins walk from statio so very handy. It's Premier Inn so rooms are basic as you would expect but comfy bed and extremely quiet at night. Very decent breakfast in restaurant next door and there's also a Costa Coffee in the hotel which was convenient. Parking available and friendly staff so no complaints!

Stayed December 2013, travelled with friends
Helpful?
1 Thank RosieB1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburgh, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 3 January 2014

This hotel was great value for money. 5 minutes walk from the station and only about a 15 minute walk into the centre of York. Surrounded by plenty supermarkets, takeaways, pubs, etc - an ideal location. Staff so helpful and friendly. Lovely spacious room, large bath-shower room and really comfy bed. I would recommend this hotel to anyone and York itself is beautiful.

  • Stayed December 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Nicola S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn York City (Blossom St North) Hotel

Property: Premier Inn York City (Blossom St North) Hotel
Address: 20 Blossom Street, York YO24 1AJ, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Amenities:
Restaurant
Hotel Style:
#12 Family Hotel in York
#14 Romantic Hotel in York
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn York City (Blossom St North) Hotel 3*
Number of rooms: 102
Official Description (provided by the hotel):
Conveniently located for amenities and attractions including York train station, York Minster, the National Railway museum and the historic city walls. Our York City Centre Premier Inn has everything you'd expect, incredibly comfy beds in every room and an onsite Table Table restaurant for a fresh new twist on eating out. Car parking is available a short distance from this Premier Inn - for which an additional fee may be charged. ... more   less 
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Also Known As:
Premier Inn York City Centre (Blossom Street North) Hotel York
York Premier Inn
Premier Lodge York

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